Senior Technical Account Manager

About the Role

As a Senior Technical Account Manager, you’ll be a key technical leader within the Solution Success team, driving both pre-sales solution design and post-sales adoption. You’ll partner with sales, Engineering, and product teams to ensure customers realize the full business and security value of client’s Application Security Posture Management (ASPM) platform. This role is a blend of technical evangelism, architecture advisory, and customer success strategy, ideal for someone who loves shaping solutions, building trust, and driving outcomes from first demo to long-term renewal.

Responsibilities

• Pre-Sales Engagement
  • Collaborate with Account Executives to design and present tailored solutions, addressing each customer’s technical and business needs.
  • Deliver high-impact demos, workshops, and proofs-of-concept (POCs) that demonstrate how Legit integrates with customer environments (CI/CD, SCM, cloud, etc.).
  • Translate complex requirements into architectural blueprints, aligning Legit capabilities with customer workflows and security objectives.
  • Serve as the technical voice in sales cycles, building confidence across security, DevOps, Dev Orgs, and executive stakeholders.
• Post-Sales Solution Success
  • Lead onboarding and technical enablement for new customers, ensuring rapid time to value.
  • Act as a trusted advisor and escalation point, guiding best practices in secure software supply chain management.
  • Partner with the customer to drive adoption, expansion, and retention, identifying opportunities for upsell and deeper integration.
  • Conduct Quarterly Business Reviews (QBRs) with technical and executive audiences, highlighting ROI, risk reduction, and next-phase initiatives.
  • Advocate for customer needs with Product and Engineering, shaping roadmap priorities based on real-world insights.
  • Contribute to solution playbooks, architecture diagrams, and best-practice guides used across the customer lifecycle.