Senior Supply Planner
About the role
ABOUT THRIVE MARKET
Thrive Market was founded in 2014 with a mission to make healthy and sustainable living easy and affordable for everyone. As an online, membership-based market, we deliver the highest quality healthy, and sustainable products at member-only prices, while matching every paid membership with a free one for someone in need. Every day, we leverage innovative technology and member-first thinking to help our over 1,700,000+ members find better products, support better brands, and build a better world in the process. We are also a Certified B Corporation, a Public Benefit Corporation, and a Climate Neutral Certified company.
Join us as we bring healthy and sustainable living to millions of Americans in the years to come
THE ROLE
As a Senior Supply Planner at Thrive Market, you own the supply chain integrity for a complex category or vendor portfolio — and you're accountable for outcomes, not just execution. You bring the analytical depth to diagnose systemic inventory problems, the vendor credibility to drive supplier accountability, and the cross-functional fluency to influence decisions upstream before they become downstream disruptions. You operate with minimal oversight, lead process improvement that scales beyond your category, and serve as a subject matter resource for planners at earlier career stages.
RESPONSIBILITIES
- Own end-to-end replenishment strategy and purchase order execution across a high-volume vendor set, including promotions, seasonal builds, and new product launches — with accountability for inventory turns, in-stock rates, and shrink outcomes.
- Lead and monitor in-stock performance: surface OOS risk early, own escalation decisions, and drive resolution through both internal and external channels before member experience is affected.
- Own vendor relationships: negotiating corrective action plans, and managing scorecards with a clear point of view on where supplier performance is acceptable versus where it requires structural remediation.
- Serve as a strategic cross-functional partner to Category Management, Merchandising, Marketing, Finance, and FC Operations — bringing supply-side perspective into promotional planning, launch sequencing, and inventory investment decisions.
- Lead process improvement initiatives with measurable operational impact: identify systemic inefficiencies, design solutions, and see them through implementation — including active contribution to Thrive Market's planning automation and system modernization roadmap.
- Mentor Supply Planners, providing guidance on analytical methods, vendor management, and decision-making frameworks; contribute to team skill development and operational consistency.
- Own stakeholder reporting for your category — translating inventory and in-stock data into clear narratives with explicit recommendations, not just summaries.
REQUIREMENTS
- Bachelor's degree in Supply Chain, Economics, Finance, or a related analytical field.
- 5–8 years of experience in supply planning, replenishment, inventory management, or a closely related analytically driven role, with demonstrated progression in scope and complexity — preferably in retail, e-commerce, or distribution.
- Hands-on experience with BI tools (Domo, Snowflake, or equivalent); able to independently design and build reporting infrastructure, not just pull existing reports.
- Advanced Excel skills including dynamic modeling, scenario analysis, and multi-variable forecasting; familiarity with planning systems or ERP tools is a strong plus.
- Demonstrated ability to own vendor relationships at a senior level — including leading performance conversations, managing escalations, and driving supplier accountability on service level commitments.
- Track record of leading