Senior Staff Project Lead, Customer Experience

The impact you will have

• Lead end-to-end customer implementations of Ridgeline’s enterprise platform with confidence and accountability
• Define project scope, allocate resources, and develop execution plans that align with customer goals and Ridgeline’s standards
• Establish and maintain strong communication with customer stakeholders, ensuring alignment and transparency throughout the project lifecycle
• Identify, assess, and mitigate risks while fostering a problem-solving culture across cross-functional teams
• Manage project budgets and schedules with precision, balancing efficiency and adaptability
• Contribute to a collaborative team environment by leading with resilience, positivity, and a commitment to outcomes
• Build trusted relationships with both internal and external partners, influencing through clarity and integrity
• Take ownership of critical project tasks, stepping in hands-on when necessary to ensure delivery excellence

What we look for

• Bachelor’s degree in Finance, Business, Computer Science, Information Technology, or a related field