Senior Solutions Engineer

Responsibilities

• Pre-Sales & Technical Enablement

  • Partner with Sales teams to understand customer requirements and design tailored automation and AI-based solutions
  • Deliver product demonstrations, proof-of-concepts (POCs), and technical presentations
  • Lead technical discovery sessions and contribute to solution architecture and integration planning
  • Support technical validation activities throughout the sales cycle

  Solution Design & Delivery

  • Translate business requirements into scalable and maintainable technical solutions
  • Collaborate with Engineering and Implementation teams during onboarding and deployment phases
  • Provide technical guidance and troubleshooting support during key customer engagements

  Customer Engagement & Advisory

  • Build trusted relationships with customers as a technical advisor
  • Help customers navigate technical challenges and identify potential risks proactively
  • Support strategic customer discussions and escalations when needed

  Cross-Functional Collaboration

  • Work closely with Product, Engineering, Sales, and Customer Success teams to improve solution delivery and customer experience
  • Contribute to technical documentation, enablement materials, and internal training resources
  • Share customer feedback to support product and process improvements

  Industry & Technology Awareness

  • Stay informed on AI, automation, cloud technologies, and enterprise software trends
  • Participate in webinars, industry events, and knowledge-sharing initiatives
  • Help position the company as a trusted technology and solutions partner

Requirements

• Bachelor’s degree in Computer Science, Engineering, Business, or a related field
• 5+ years of experience in Solutions Engineering, Pre-Sales, Technical Consulting, or similar customer-facing technical roles
• Experience with voice technologies, customer interaction platforms, or workflow automation solutions
• Strong understanding of enterprise systems, APIs, integrations, and cloud environments
• Ability to explain complex technical concepts to both technical and non-technical audiences
• Native-level or highly fluent Polish and English language skills
• Strong communication, presentation, and stakeholder management skills
• Comfortable working in fast-paced, high-growth environments with multiple priorities

Preferred Qualifications

• Experience with CRM platforms or pre-sales tools
• Familiarity with cloud platforms such as AWS, Azure, or Google Cloud
• Knowledge of automation workflows, APIs, or integration frameworks
• Experience supporting enterprise-scale implementations and customer success initiatives

What We Offer

• Opportunity to join a fast-growing technology company focused on AI and automation
• High-impact role working on enterprise-level solutions
• Collaborative international team environment with strong cross-functional exposure
• Competitive compensation and career growth opportunities
• Open, supportive culture with flat hierarchies and direct collaboration across teams
• Flexible hybrid working environment