Senior Solutions Engineer

Responsibilities Include:

• Proactive leadership of technical discovery workshops to qualify and validate the customer requirements, use cases and to build out a bill of materials, design, and if required, a statement of work that meets the desired outcome
• Conduct advanced technical sales presentations and solution demonstrations across SonicWall portfolio to an audience typically between 10-500 persons, keeping partners and customers informed of our new solutions and industry trends
• Talk to and demonstrate SonicWall unique value proposition, know our competitors' offerings in this space and why we win. This includes sharing competitive insights with peers and sales
• Build out a minimum of 10-20 trusted technical decision maker relationships with strategic channel partners and customers, holding reoccurring meetings with the solution decision makers including 'C' level
• Builds out and maintains personal lab for most common demo requests and personal development
• Support remote partner product trials
• Technical lead for proof of concepts that are either with a partner or direct with a customer
• Working with VARs, MSPs, and MSSPs on managed service sales, deployment, and support
• Participate in beta testing and feedback of products, working alongside the product management teams. In addition, function as the voice of the beta testers to consolidate feedback to product management teams and to the Pre-Sales stakeholders
• Teaming with support where necessary to preserve relationships with partners and customers
• Support key technical marketing initiatives, building out collateral, presenting for internal and external events
• Lead key technical marketing initiatives, presenting either internally or externally
• Develop expertise to a PoC level in at least 7-10 SonicWall product areas and a subject matter expert and go to persons for theatre
• Proactively shares best practices with fellow peers and sales on a regular basis
• Provides mentorship for at least 1 x Solution Engineer
• Keeps regional sales informed of roadmap insights, product updates and technical best practices
• Promotes a culture of teaming with extended teams, working collaboratively and brings ideas forward that improves the overall effectiveness of the Pre-Sales organization
• Adheres to the company values, guidelines, and solution engineering regional reporting tasks

Characteristics of the Role:

• Takes a holistic approach in solving complex problems, seeks to include all the relevant stakeholders and agreement before proposing solution
• Develops skills and uses experience in business focused discussions to envision and describe how a technical solution compliments existing customer and partner needs