Senior Solutions Consultant
About the role
Position Summary
The Solution Consultant role is a highly visible, field-facing strategic role for a subject matter expert who wants impact without people management. The incumbent will use appropriate education to protect retention, accelerate solution adoption, and strengthen Pareto's position as a strategic partner — not just a vendor. This role complements Customer Management by bringing advanced solution, technical, and clinical depth to our highest-priority customers.
The Solution Consultant is responsible for driving thoughtful adoption and value of Pareto's priority Savings Engine solutions through education-first engagement, deep expertise, and strong cross-functional collaboration. This role supports consultants and employers by driving solution adoption, educating on solution value, identifying implementation risk early, and serving as a primary escalation point for complex questions.
The Solution Consultant partners closely with Account Managers, Product, Clinical, and vendor partners to ensure solutions are positioned appropriately, implemented effectively, and continuously improved based on field feedback.
Key Responsibilities
Drive Solution Adoption (Balanced with Education)
- Lead or support strategic consultant and employer meetings to explain solution value, fit, and integration in a disciplined, education-first manner.
- Build confidence through education with the goal of converting appropriate opportunities into adoption.
- Focus on priority solutions including: Rightway, Lyra, PRxC, Springbuk, Renalotic, Found, First Stop Health & other high priority solutions.
- Partner with Account Managers to reduce solution complexity and elevate credibility in the field.
Provide Deep Technical and Clinical Expertise
- Deliver strategic education to help employers and consultants get the most from adopted solutions.
- Serve as the escalation point for technical and clinical questions related to Pareto solutions.
- Leverage knowledge to enhance credibility and support informed decision-making.
- Engage internal clinical, product, and vendor resources as needed to support successful outcomes.
Enable the Field
- Deliver internal and external training to increase Account Management effectiveness.