Senior Solution Engineer

About the Role

A NiCE Senior Solution Engineer responsible for designing, building, and maintaining our pre-sales demonstration environment and for enabling field teams on the processes, tools, and best practices required to use the platform effectively. This role sits at the intersection of product, sales engineering, and enablement, ensuring our demos are stable, current, and aligned to go-to-market priorities.

Key Responsibilities

• Own the architecture, configuration, and lifecycle of the central demo environment, including integrations, data sets, and test accounts.
• Build and maintain reusable demo scenarios, sample data, and configurations that showcase key product capabilities for different personas and industries.
• Monitor environment health and resolve issues proactively (performance, access, data refreshes, version drift, integrations).