Senior Site Reliability Engineer, Observability

About the role:

• Location: Remote-first (Argentina)
• Full-time/Permanent
• Application Information:
  • Application deadline: applications accepted on an ongoing basis until position is closed and filled
  • This posting is for a new position
  • Reporting to the Engineering Manager of Observability

Requirements:

• BS / BA college degree or relevant experience
• Business-level fluency to read, write and speak in English

You’ll thrive as an Observability, Site Reliability Engineer if you:

• Join our newly formed Observability team responsible for ensuring engineers across Webflow have the tools, data, and practices they need to understand the health and performance of the application and our services.
• Own and evolve Webflow's observability stack, including OpenTelemetry, and Datadog, to provide reliable, actionable metrics, traces, and logs across our services.
• Regularly dive into the main Webflow application in TypeScript, Node, or Go to better debug (and sometimes fix) behavior in production.
• Continuously raise the bar on observability practices by driving adoption of SLOs, distributed tracing, and structured logging throughout engineering.
• Build and maintain AI-powered agents and automation that help engineers surface insights faster, reduce alert fatigue, and accelerate incident resolution.
• Guide and empower engineers on other teams to instrument their services effectively and introduce new features into production with confidence.
• Participate in and continuously improve on-call and incident response processes, with a focus on making observability data the foundation of faster, more effective responses.
• Reduce toil by automating common observability workflows to keep the rest of engineering working smoothly with fewer interruptions.
• Partner effectively with engineering teams to define, implement, and improve observability practices, enabling them to confidently ship and operate services in production.
• Help define the culture of this growing team as it expands its international presence.

About you:

• Have either a background as a software engineer with an enthusiasm for observability, infrastructure and reliability or background as an infra or production engineer with an enthusiasm for code, or
• Have 5+ years of experience building, maintaining, and debugging distributed systems in a customer-facing environment that allows for little to no downtime.
• Have hands-on experience with observability platforms and tooling such as Datadog, Grafana, Prometheus, ElasticSearch