Five9
Senior Site Reliability Engineer – Compute Platforms
engineeringfull-timeUnited States (Remote)
SALARY
Not listed
WORK TYPE
remote
JOB TYPE
full-time
INDUSTRY
general
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About the role
Key Responsibilities
- Lead the architecture and design of enterprise compute and hypervisor platform solutions across hardware, OS, virtualization, cloud orchestration, and container orchestration layers
- Define standards and automation frameworks for bare metal provisioning and lifecycle management
- Design and implement Bare Metal as a Service (BMaaS) capabilities for scalable infrastructure consumption
- Architect and design Kubernetes platforms on bare metal with QoS and Affinity (ArgoCD)
- Architect and validate automated deployments of operating systems and hypervisors including Ubuntu and Harvester
- Design and maintain PXE-based provisioning environments leveraging Redfish APIs for large-scale server deployments
- Develop Infrastructure-as-Code using Ansible, Terraform, Helm and Git, with Python/Bash automation.
- Implement CI/CD pipelines for infrastructure updates, patching, upgrades, testing, and rollback.
- Design automated workflows for server build, firmware lifecycle management, patching, and hardware validation
- Evaluate and standardize enterprise hardware platforms to meet performance, scalability, and reliability requirements
- Produce detailed high-level and low-level design documentation, build guides, and operational handoff materials
- Perform deep troubleshooting across storage, Kubernetes, hypervisors, networking, and Linux systems
- Partner with operations, network, storage, and platform teams to ensure designs are supportable and production-ready
- Participate in on-call escalation support for complex platform-related issues
- Collaborate globally on change management, documentation, and operational best practices
Minimum Qualifications
- 6+ years of experience in infrastructure engineering, platform engineering, or DevOps with a strong focus on Compute system design
- Proven experience designing and automating bare metal compute environments at scale
- Strong hands-on experience with PXE boot, network-based OS provisioning, and
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