Senior Salesforce Administrator, GTM Systems

Accountabilities:

• • Own the end-to-end configuration and administration of Salesforce CPQ, including product rules, price rules, bundles, approval flows, and related processes.
  • Manage quote-to-cash workflows, including contract generation and integrations with electronic signature platforms.
  • Act as the primary point of contact for CPQ users, resolving issues, providing guidance, creating documentation, and enabling stakeholders to use the platform effectively.
  • Own the requirements intake process for Salesforce administrative requests, gathering business requirements, assessing complexity, and routing or prioritizing work appropriately.
  • Resolve low-complexity Salesforce configuration requests directly to accelerate delivery and prevent straightforward requests from unnecessarily entering the broader backlog.
  • Translate ambiguous business requests into clearly defined, actionable requirements and tickets that can be efficiently executed.
  • Collaborate with Sales Operations, Marketing Operations, RevOps stakeholders, and other Salesforce administrators to move requests from initial intake through resolution.
  • Apply and expand AI-assisted tools to improve requirements gathering, documentation, scoping, and overall administrative efficiency.
  • Continuously identify opportunities to simplify Salesforce processes, improve quote-to-cash workflows, and enhance the experience of internal users.
  • Own assigned processes from initial request through completion while maintaining strong communication, documentation, and quality standards.

  Requirements:

  • 3–5 years of hands-on Salesforce Administration experience, including production-level Salesforce CPQ configuration.
  • Salesforce Administrator certification is required.
  • Demonstrated expertise configuring Salesforce CPQ, including product rules, price rules, bundles, and approval workflows.
  • Practical experience with quote-to-cash processes and contract/e-signature solutions such as DocuSign or SpotDraft.
  • Strong requirements-gathering and scoping capabilities, with the ability to turn incomplete or ambiguous requests into clear and actionable requirements.
  • Experience owning administrative processes end-to-end, including intake, assessment, prioritization, routing, implementation, and resolution.
  • Strong understanding of Salesforce declarative configuration, with experience in areas such as Flow, validation rules, and permission sets considered an advantage.
  • Experience supporting Sales, Marketing Operations, Revenue Operations, or similar business stakeholders is preferred.
  • Salesforce CPQ Specialist certification or experience with alternative CPQ platforms such as Nue.io, Conga, or DealHub is a plus.
  • Demonstrated ability and willingness to use AI-assisted tools to improve productivity, requirements analysis, documentation, and solution design.
  • Strong communication, organization, stakeholder-management, and problem-solving skills.
  • Bachelor's degree or equivalent professional experience is preferred.

  Benefits:

  • Competitive annual base salary of $133,900–$192,500 USD, depending on skills, experience, qualifications, and geographic location.
  • Potential eligibility for bonus or incentive compensation.
  • Potential equity participation.
  • Comprehensive benefits package.
  • Opportunity to work in a role where AI-assisted technology is actively incorporated into day-to-day workflows.
  • Broad cross-functional exposure across Sales Operations, Marketing Operations, Revenue Operations, and Salesforce administration.
  • Opportunity to take ownership of a critical CPQ and Salesforce intake function and make measurable improvements to business processes.
  • Inclusive workplace committed to equal employment opportunity and a diverse workforce.