Senior Salesforce Administrator

About You:

• You have an understanding of Salesforce administration and best practices, coupled with development experience/working towards becoming a developer.
• You have knowledge and proficiency on new features and future enhancements to the Salesforce platform.
• You are adept at designing solutions to support short and long term goals and requirements of the account management, marketing, product, and sales teams utilizing commercial, open source and custom-developed software.
• You are familiar with serving in a support role and can concisely and effectively communicate issues, blockers, and other technical items to team members and those you support.
• You have a desire to learn quickly and a positive attitude towards learning and troubleshooting.
• You are self-motivated and able to manage yourself and your time effectively.

How You’ll Make an Impact:

• Actively participate in the proper configuration and utilization of the organization's CRM platform.
• Be a subject matter expert ready to craft and develop solutions to ever-changing business needs
• Create and maintain excellent documentation of processes and solutions.
• Participate in team discussions centered on transforming business requirements into system improvements, using best practices, and identifying opportunities for additional improvements

What a Successful Candidate will need:

• 5+ years of experience as a Salesforce administrator
• Associates or Bachelor’s degree in business, mathematics, computer science or related field preferred (5+ years of experience will be accepted in lieu of a degree)
• Hands-on application configuration experience with Salesforce, including:
  • Agentforce and Einstein Generative AI
  • Flow/Workflows/Process Builder/Approval Processes
  • Objects/Fields/Validation Rules