Senior Sales Engineer
About the role
Senior Sales Engineer (East Coast)
As a Senior Sales Engineer, you will play a key role in identifying customer pain points, developing solutions, presenting the Fastly value benefits, and addressing any technical objections. To realize this, the Sales Engineer should have a strong desire to utilize their technical and sales skills to understand the customer’s needs and requirements. The Senior Sales Engineer should be highly competent in assisting to develop a technical sales strategy and have the ability to work cross-functionally with Sales, Product Management, Product Marketing, and Engineering. Experience in delivering compelling demonstrations of cloud solutions and products is essential.
What You'll Do
- Collaborate with Account Executives to develop and execute a winning sales strategy for an opportunity
- Uncover customer needs and propose relevant Fastly solutions
- Perform product demonstrations live in the field or via video conference
- Implement and successfully drive Proof-of-Concepts
- Provide pre-sales support to customers in implementing configurations and services
- Execute a smooth hand-off of a customer to the post-sales team
- Participate in product, sales, and role-specific trainings to build skills and knowledge in your role
- Be able to contribute content for general customer education
- Assist in responding effectively to RFPs
What We're Looking For
- 3+ years of experience in a similar role
- Knowledge in cloud and web-related technologies is required (CDNs preferred)
- Knowledge of Application or API Security (WAF / WAAP)
- Customer-facing experience is essential
- Experience performing demos in front of both technical and business-focused prospects
- Comfort with networking/security systems/protocols and Linux systems is essential
- Working familiarity with a scripting language (python, ruby, perl, PHP or VCL)
- Impeccable written communication skills are important
- Comfortable keeping up with technology trends in cloud services
- Open, curious, and receptive to new ideas and ways of doing things
- Travel domestically 20%
Work Hours
This position will require you to be available during core business hours.
Work Location(s) & Travel Requirements
This position is open to Hybrid and Remote Work Locations. The preferred locations for this position are: Baltimore, Washington D.C., and surrounding areas; Remote - Eastern timezone.