Nice
Senior Sales Engineer, Cognigy
salesfull-timeUSA - Remote
SALARY
Not listed
WORK TYPE
remote
JOB TYPE
full-time
INDUSTRY
ai
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About the role
About the Role
As part of the Presales team, you will work closely with Sales on discovery calls, technical deep dives, demos, and POCs, acting as a trusted advisor who bridges technology and business value.
Key Responsibilities
- Lead discovery and solutioning: Own discovery calls and technical deep dives to uncover pain points and identify opportunities across NiCE's Customer Service Automation portfolio — including AI-driven Intelligent Virtual Agents, Knowledge Management, Analytics, Intelligent Routing, and Digital Engagement.
- Tell compelling stories: Deliver customized, high-impact demos and presentations that don't just show product features they paint a vision of what exceptional customer experience looks like.
- Respond to RFIs and RFPs: Craft creative, differentiated responses that go beyond checkbox compliance and make NiCE stand out.
- Drive POVs: Design and execute proof-of-value that demonstrate real-world value and accelerate deal velocity.
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