Senior Sales Engineer - Chef

Accountabilities

• • Serve as the primary technical resource for the field sales organization, actively managing the technology evaluation stage of the sales process.
  • Partner with sales teams to qualify opportunities, identify customer needs, determine appropriate sales strategies, and remove technical obstacles throughout the buying journey.
  • Deliver engaging and technically accurate product demonstrations that clearly communicate how solutions can create measurable value for customers and prospects.
  • Provide in-depth technical presentations and solution discussions both virtually and in person, adapting the approach to executive, business, and technical audiences.
  • Represent solutions across configuration management, load balancing, infrastructure monitoring, and network monitoring at customer meetings, conferences, seminars, meetups, and other field events.
  • Develop trusted-advisor relationships with customers and prospects by demonstrating a strong commitment to their technical and business success.
  • Translate customer requirements into clear and actionable feedback for Product Management and other internal teams.
  • Stay current with developments in enterprise computing, infrastructure, cloud platforms, and related technologies to provide relevant technical guidance.
  • Prepare professional written responses to emails, RFPs, technical documentation requests, and other customer-facing materials.
  • Collaborate with internal teams to develop creative and adaptive approaches that overcome sales challenges and advance opportunities.
  • Travel throughout the assigned sales territory as required, including occasional travel with limited advance notice.

  Requirements

  • Demonstrated experience in a senior technical role such as Sales Engineering, Systems Engineering, Software Engineering, or a closely related discipline.
  • Hands-on experience and strong knowledge of Chef is required.
  • Demonstrated experience with one or more major cloud platforms, including Amazon Web Services, Microsoft Azure, Google Cloud Platform, or VMware.
  • Practical understanding of DevOps principles, methodologies, and practices.
  • Strong customer-facing experience with a demonstrated commitment to customer success.
  • Exceptional verbal communication and presentation skills, including the ability to deliver engaging demonstrations and inspire confidence with technical and executive audiences.
  • Strong written communication skills, with the ability to produce clear and professional emails, RFP responses, reports, and technical materials.
  • Strong analytical, organizational, problem-solving, and adaptability skills, with the ability to navigate complex sales situations effectively.
  • Experience with Puppet and Ansible is highly desirable.
  • Familiarity with LoadMaster, WhatsUp Gold, and Flowmon is a significant advantage.
  • Basic understanding of networking concepts and IP addressing is beneficial.
  • Familiarity with Internet protocols such as TCP, UDP, HTTP, and FTP is advantageous.
  • Experience creating network topology diagrams using tools such as Microsoft Visio or Draw.io is a plus.
  • Comfortable working in a dynamic, rapidly evolving technical environment with a growing customer base.
  • Willingness and ability to travel as required by customer and business needs.

  Benefits

  • Base salary range of $151,000–$177,000, depending on skills, education, experience, and other job-related factors.
  • Eligibility for a commission plan with up to $66,000 at goal.
  • Uncapped commission opportunities.
  • Medical, dental, vision, life, and disability insurance.
  • 401(k) retirement savings plan and other financial benefits.
  • Tuition reimbursement program.
  • Employee Stock Purchase Program (ESPP) with a 27-month lookback.
  • Additional voluntary benefits, including critical illness and hospital indemnity coverage, identity theft protection, auto and home insurance, legal services, and pet insurance.
  • Flexible paid vacation time, company holidays, and a paid day off for your birthday.
  • Multiple leave programs, including parental leave.
  • Employee Assistance Program and an employee well-being program supporting physical, mental, and financial health.
  • Home-office work arrangement within the United States.
  • Opportunity to collaborate with experienced technical and commercial professionals in an inclusive, globally oriented environment.
  • Opportunities for professional development, learning, and collaboration across a broad technology portfolio.