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Mercury
Senior Risk Strategist - Fraud
operationsfull-timeSan Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States
SALARY
Not listed
WORK TYPE
remote
JOB TYPE
full-time
INDUSTRY
fintech
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About the role
As part of the journey, we would expect you to:
- Own strategy and execution across multiple fraud domains – including ACH, Check Deposits, Checkbooks, RTP, onboarding, and ATO – with a bias toward action and a high bar for results
- Drive Mercury’s Personal Banking fraud program build-out, applying consumer fintech expertise to design controls and strategies tailored to consumer account holders
- Use data and quantitative analysis to design fraud controls, mitigate risk, and improve customer experience while balancing trade-offs
- Partner with Compliance and Legal to ensure solutions align with regulatory requirements
- Lead cross-functional efforts with Product, Engineering, and Operations to design and implement scalable risk solutions
- Serve as a domain expert across fraud types, proactively identifying gaps and driving systemic improvements across fraud programs
- Define and track metrics that measure both risk effectiveness and customer impact
- Take initiative without waiting to be directed – identify problems, build the case, and push work across the finish line
Some things that might make you successful in a role like this:
- 6+ years of experience in an analytical role, including 4+ years in fraud detection and strategy – consumer fintech experience strongly preferred
- Proven ability to design and execute fraud strategies across multiple payment rails and fraud types (ACH, checks, RTP, onboarding, ATO, friendly fraud)
- Hands-on experience contributing to consumer / personal banking fraud programs, including familiarity with consumer-specific fraud patterns and regulatory context
- Skilled in customer risk scoring/modeling and process automation
- Strong SQL proficiency and ability to translate data into actionable strategy
- Track record of balancing risk, compliance, and customer experience in cross-functional settings
- Excellent communication skills to simplify complex risk concepts into clear recommendations
- Proven ability to operate in ambiguity and make high-quality decisions with imperfect information
- Highly self-motivated with a strong work ethic
- Curious, growth-oriented, and motivated to work on fraud problems at all lifecycles
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