Senior Revenue Operations Analyst

About the role:

This is a role for someone who wants to work on a hard problem, deliver real impact and be pushed to be the best version of themselves. As a Revenue Operations Analyst, you’ll be embedded in the Revenue Operations Team and report directly to the Revenue Operations Manager.

You will be the first point of contact for our Sales and Client Management teams. Your goal is to ensure our daily operations run without friction by managing ad-hoc data requests, troubleshooting workflow issues, and maintaining the integrity of our go-to-market systems.

This is a high-impact role for a detail-oriented problem solver who wants to learn the "first principles" of how a world-class revenue engine is built and maintained.

What you will do:

• Serve as the first point of escalation for issues, questions, exceptions, and edge cases related to the execution of Sales and Client Management workflows
• Own the intake and execution of ad-hoc data requests, building reports and performing rapid-response analysis to help leadership make real-time decisions
• Partner with GTM Systems & Data to ensure data integrity within Salesforce and our GTM stack by performing regular hygiene tasks and identifying data gaps
• Assist Revenue Operations Managers in the design and documentation of new processes, helping to map out the detailed logic for complex workflows
• Maintain and update recurring performance dashboards to ensure every member of the revenue team has the visibility they need to track progress against goals.
• Refining and tracking key performance metrics to understand and measure the performance of Garner’s commercial organization

What we're looking for

• 1 year in Management Consulting, Investment Banking, Private Equity *Corporate Finance, OR 3+ years in Revenue Operations, Sales Operations, or related GTM strategy role. Experience at a high-growth startup is a plus.
• Business or STEM undergraduate degree required
• You have a high degree of comfort with data and don’t just pull reports, but actively look for the "why" behind the numbers
• You enjoy taking things apart to see how they work and get excited to find the root cause when a workflow breaks
• You thrive in a fast-paced environment where ad-hoc is the norm and can prioritize a high volume of requests without losing attention to detail
• You can translate technical system issues into plain English for our Sales and Client Management partners
• A desire to do work that matters: and to be held to a high standard while doing it. You're energized by a mission with measurable outcomes, not just good intentions. You engage with AI tools as part of how you do your best work, and hold yourself accountable to outcomes that matter beyond your team’s metrics.

What you’ll get here

You’ll work on problems that matter, at a company working to change healthcare at scale. You’ll work at the intersection of AI and systemic healthcare reform, where the problems we solve are as interesting and compelling as the mission.

At Garner, you’ll take on real, ambitious problems with real ownership and autonomy, alongside exceptional, principles-based people who genuinely want you to win. It’s demanding by design. You’ll be challenged to stretch beyond what you thought possible and receive consistent coaching to help you grow and do the best work of your career. This isn't the right fit for everyone, and that's intentional. The people here are driven by what's at stake for real people, and that's what gives our intensity its purpose.

Please note: we are unable to sponsor or take over sponsorship of an employment visa at this time.

Compensation Transparency:

The base salary range for this position is $100,000 - $130,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k), Teladoc Health and more.