Senior Retention Campaign Manager

<div class="content-intro"><p>We have been alerted to the existence of a fraudster impersonating MANSCAPED as a hiring manager or HR representative. This impersonator is utilizing an email address with the domain <strong>manscapedjobs.com</strong> or <strong>manscapedcareers.com</strong> and is making fraudulent offers for our open jobs. <strong>Contact from MANSCAPED will only ever come from someone with a manscaped.com email address.</strong></p>

<p>This is a scam targeting a number of companies, us included. If you receive any of these types of messages, we recommend that you don’t respond with any information and that you block and report those users.</p>

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<li>The MANSCAPED Team   </li>

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<p><span class="TextRun MacChromeBold SCXW148716484 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW148716484 BCX0"><strong><br>Who We Are </strong>- </span></span><span class="TextRun SCXW148716484 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW148716484 BCX0">MANSCAPED® is a leading men’s grooming and lifestyle consumer brand on a mission to introduce and elevate a whole new self-care routine for men. What began as the category creator of below-the-waist grooming has quickly evolved into a global omnichannel powerhouse available around the world on manscaped.com, Amazon, and in major retailers including Target®, Walmart, and Best Buy. As a company, </span><span class="NormalTextRun SCXW148716484 BCX0">we’re</span><span class="NormalTextRun SCXW148716484 BCX0"> more than just ball jokes (though, rest assured, </span><span class="NormalTextRun SCXW148716484 BCX0">there’s</span><span class="NormalTextRun SCXW148716484 BCX0"> plenty of those). We proudly uphold seven core values – accountability, authenticity, collaboration, fun, humility, inclusivity, and innovation – which define our brand identity and drive our success. As a people-centric employer brand, we are deeply committed to fostering the growth, happiness, and holistic well-being of </span><span class="NormalTextRun AdvancedProofingIssueV2Themed SCXW148716484 BCX0">each individual</span><span class="NormalTextRun SCXW148716484 BCX0"> on our team.</span></span><span class="EOP SCXW148716484 BCX0" data-ccp-props="{}"> </span></p></div><p><strong><span data-contrast="auto">Who We’re Looking For -</span></strong><span data-contrast="auto"> <span class="TextRun Highlight SCXW208844602 BCX0" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW208844602 BCX0">Reporting to the </span></span><strong><span class="TextRun Highlight MacChromeBold SCXW208844602 BCX0" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW208844602 BCX0">Director, Retention Marketing</span></span></strong><span class="TextRun Highlight SCXW208844602 BCX0" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW208844602 BCX0">,</span><span class="NormalTextRun SCXW208844602 BCX0"> we are seeking </span><span class="NormalTextRun SCXW208844602 BCX0">a</span> <strong>Senior</strong> </span><strong><span class="TextRun Highlight MacChromeBold SCXW208844602 BCX0" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW208844602 BCX0">Retention Campaign Manager</span></span></strong><span class="TextRun Highlight SCXW208844602 BCX0" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW208844602 BCX0"> to lead the planning, execution, and optimization of global Retention Marketing campaigns across Email and SMS.</span><span class="NormalTextRun SCXW208844602 BCX0"> T</span><span class="NormalTextRun SCXW208844602 BCX0">his role will translate business </span><span class="NormalTextRun SCXW208844602 BCX0">objectives</span><span class="NormalTextRun SCXW208844602 BCX0"> into customer-centric campaigns that drive engagement, conversion, retention, subscription growth, and customer lifetime value.</span> <span class="NormalTextRun SCXW208844602 BCX0">As the owner of retention campaign execution, this individual will manage the retention campaign calendar, develop campaign strategies and creative briefs, coordinate cross-functional deliverables, and partner with internal and external teams to ensure campaigns launch on time, on brand, and with the highest level of quality.</span></span><span class="LineBreakBlob BlobObject DragDrop SCXW208844602 BCX0"><span class="SCXW208844602 BCX0"> </span></span></span></p>

<p><strong>The MANSCAPED® Way - </strong>At MANSCAPED®, what we do matters – but how we do it matters more. We take ownership of our work, showing up with accountability and a commitment to quality at every level. We work as one team, guided by a belief to unite, never divide, and to lead with empathy in how we support and challenge one another. The best ideas win, and they come from keeping our egos in check and our standards high. We stay humble, open to learning, and willing to grow. We bring fun to the journey, because great work shouldn’t come at the expense of enjoying what you do. We stay nimble and innovative, always looking for smarter and better ways to get things done. Ball work is honest work, and that mindset shows up in everything we do, including our proud partnership with the Testicular Cancer Society and our commitment to raising awareness of the ball-busting disease.<br><br></p>

<p><strong><span data-contrast="none">Responsibilities:</span></strong><span data-ccp-props="{}"> </span></p>

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<li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="none">Own and maintain the localized Email and SMS campaign calendar, translating global campaign strategies into market-specific executions that align with business objectives and regional priorities</span><span data-ccp-props="{}"> </span></li>

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<li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="none">Develop campaign strategies, creative briefs, and execution plans for promotional, seasonal, lifecycle, loyalty, and ad hoc retention campaigns across Email and SMS</span><span data-ccp-props="{}"> </span></li>

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<li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="none">Lead end-to-end campaign execution from planning through launch, ensuring all deliverables are completed accurately, on time, and aligned with campaign objectives</span><span data-ccp-props="{}"> </span></li>

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<li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="none">Lead cross-functional campaign execution by coordinating deliverables across Creative, Copywriting, Marketing, CX, Legal, Analytics, eCommerce, and Technology teams to ensure campaigns launch on time and meet business objectives</span><span data-ccp-props="{}"> </span></li>

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<li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1"><span data-contrast="none">Partner with internal creative teams and external agency partners to ensure Email and SMS campaigns adhere to brand standards while delivering engaging customer experiences</span><span data-ccp-props="{}"> </span></li>

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<li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="6" data-aria-level="1"><span data-contrast="none">Manage campaign asset development, including creative requests, copy, translations, links, promotional details, audience requirements, and approvals to ensure launch readiness</span><span data-ccp-props="{}"> </span></li>

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<li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="7" data-aria-level="1"><span data-contrast="none">Own the end-to-end campaign QA process by validating copy, grammar, links, imagery, pricing, promotions, trademarks, segmentation, dynamic content, rendering, and overall adherence to brand and regional standards prior to deployment</span><span data-ccp-props="{}"> </span></li>

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<li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="8" data-aria-level="1"><span data-contrast="none">Partner with the retention team to support the execution and ongoing optimization of Lifecycle and Loyalty campaigns, including post-purchase, behavioral, cross-sell, win-back, reactivation, and subscription initiatives</span><span data-ccp-props="{}"> </span></li>

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<li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="9" data-aria-level="1"><span data-contrast="none">Coordinate A/B testing initiatives across Email and SMS campaigns, partnering with Analytics to evaluate results and recommend optimizations to messaging, creative, offers, timing, audience targeting, and customer experience</span><span data-ccp-props="{}"> </span></li>

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<li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="10" data-aria-level="1"><span data-contrast="none">Monitor campaign performance and key retention KPIs, delivering actionable reporting and insights that inform future campaign planning and optimization</span><span data-ccp-props="{}"> </span></li>

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