Senior Retail & Operations Manager

Overview

We’re gearing up for the Japan launch of Nex Playground and looking for an experienced, commercially driven Senior Retail & Operations Manager to own our retail relationships, in-store presence, and local supply operations across Japan’s most important consumer electronics and e-commerce channels.

Nex Playground is a first-of-its-kind interactive gaming platform, and getting it in front of Japanese consumers — on the right shelves, in the right stores, with the right stock levels — is critical to our success. You will be the face of Nex Playground to Japan’s top retail buyers, negotiating directly with key accounts and securing the shelf space and e-commerce visibility that drives sell-through. At the same time, you will serve as Japan’s local execution arm for supply chain operations, working under the direction of the US Supply Chain team to ensure inventory flows smoothly from warehouse to shelf.

Reporting to the Japan General Manager, you will work closely with the Japan marketing team, and collaborate with the US Retail Strategy, Supply Chain, and Finance teams to ensure Japan retail execution is commercially sound and operationally tight.

A Note on Role Scope & Growth

We recognize that this role covers a broad range of responsibilities. This is intentional for the launch planning phase — and we’ve designed it with that context in mind.

In the near term, while you are ramping up and the Japan market is in its pre-launch phase, the US team will actively support certain areas — including sales forecasting and retail display execution — so that you can focus on building the most critical foundations: buyer relationships, account strategy, and launch readiness.

As Nex Playground moves toward and into active sales in Japan, we plan to expand the Japan retail team, splitting this role into two dedicated positions — one focused on retail account management and one on operations and e-commerce. This means the person who joins now will have a direct opportunity to shape how the team grows and potentially step into a more senior or specialized leadership role as the business scales.

The Role

You will be responsible for owning retail account relationships and negotiations, managing in-store presence and merchandising, overseeing local supply chain operations, coordinating with US teams to forecast demand, and ensuring launch readiness across all retail and e-commerce channels in Japan.