Senior Research Consultant

About Reach3 Insights

Reach3 Insights is a full-service research consultancy that helps modern brands move faster and get closer to their customers through mobile-first, conversational research. We design immersive, in-the-moment research programs, pair them with smart data science and dynamic storytelling, and turn insight into action.

As part of Rival Group — alongside Rival Technologies and Angus Reid — we're helping transform the insights industry through AI-accelerated, messaging-based conversational insights. Our work reaches consumers and business audiences in ways that feel fresh, human, and genuinely useful.

We work with ambitious teams and global brands, and we take the work seriously without taking ourselves too seriously. You'll find a team that values trust, curiosity, ownership, creativity, and having a good time while doing meaningful work.

What you’ll own

• Manages all stages of the market research project cycle including:
• Designing and developing questionnaires and discussion guides
• Overseeing data collection & ensuring strict quality control
• Identifying and writing up analytical findings
• Visualizing and reporting quantitative and qualitative findings
• Report writing and taking deliverables to the next level
• Working with marketing research software packages
• Help to proactively nurture and develop strategic client relationships
• Mentor & manage junior researchers on the project execution & client management process
• Bring an exceptional drive and entrepreneurial mindset, while also being highly organized related to planning and implementing both strategic and tactical project timelines
• Be an enduring, positive and collaborative member of the team who genuinely cares about all facets of the company, our strategy and reputation in the market

What you bring

• University or College degree in a relevant discipline
• 5+ years of relevant hands-on work experience, preferably with a supplier side organization
• Hands-on research exposure, including questionnaire design, sample frame development, field management, analysis planning, data visualization and creative report writing
• Incredible attention to detail and be highly organized, with an ability to manage multiple projects at once and consistently shifting priorities and timelines
• Strong written and verbal communication skills – someone who is unafraid of asking questions or for help when they face roadblocks
• Enthusiasm for coaching & training junior researchers, as well as be mentored by your senior colleagues
• An innate ability to find the story in the numbers