Senior Renewals Specialist (Remote)

Who You Are

You’re a process-driven individual with expert communication and project management skills. You are energized by the challenge of working with internal and external partners alike to develop strategies and processes that result in increased renewals opportunities.

You are looking for an exciting opportunity to leverage your diverse expertise in the areas of sales, analytics, and renewals processes or programs.

With your deep understanding of multiple vendors’ renewals processes, programs, and people, you’ll be able to help systemize and define workflows to augment our sales capabilities at Myriad360.

About The Role

Our Senior Renewals Specialist will play an integral role in the success of Myriad360’s rapidly growing renewals business.

The Renewals Specialist is accountable for owning and executing against a broad portfolio of renewal contracts across Cisco Systems, Juniper Networks, Palo Alto Networks, and other manufacturers. Working with an experienced channel operations team, you’ll build, lead, and own a data-driven renewal forecast, providing Myriad’s sales team with leading indicators around upcoming renewal opportunities.

Other responsibilities include:

• Build and maintain accurate pipeline reports and forecasts of upcoming renewals
• Build outstanding partner relations with manufacturer, OEM, ISV renewal peers
• Work in tandem with sales and channel operations to generate quotes 30-, 60-, and 90-days in advance of customer contracts expiring
• Work with customers to both transact and consolidate upcoming renewals
• Maximize eligibility and attainment of key manufacturer renewal incentives (rebates, SPIFs, MOUs)
• Inform and educate internal stakeholders on relevant renewal/refresh opportunities, including program-specific offerings
• Assist clients via phone and email with any quote/support questions they may have
• Complete ongoing security awareness training and comply with company policies
• Other duties as assigned

Desired skills and experiences:

• Outstanding communication and collaboration skills
• Highly accountable, autonomous, and adept at managing ambiguity
• Comfortable meeting and speaking with customers
• General sales and business acumen preferred
• Advanced Proficiency in Excel preferred. I.E – Pivot Tables, Formulas, Quote Presentation
• Experience with manufacturer programs and processes preferred

A Little About Us

Our mission is to challenge and enable our employees to achieve great things.

We live and breathe our core values:

• We Before Me: We demonstrate empathy through our actions and solicit diverse voices and opinions. We put ourselves in each other’s shoes, readily admit our mistakes, and generously share our time and knowledge.
• Dare To Be Great: We are big-picture thinkers who focus on solutions to problems. We solicit and offer actionable feedback to others without hesitation. We embrace opportunities to improve ourselves, our teams, and our work. We aim to be the best of the best.
• Own It: We set clear expectations, communicate proactively, and follow through on our commitments. We take pride in the experiences we create and the outcomes we deliver. We are personally invested in the success of our team and our clients. We iterate to deliver ever better results.