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Zscaler
Zscaler

Senior Project Manager, Professional Services

operationsfull-timeRemote - UK
SALARY
Not listed
WORK TYPE
remote
JOB TYPE
full-time
INDUSTRY
general
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About the role

Role

We are looking for a Senior Project Manager, Professional Services to join our team. This is a Remote (UK) role, reporting to the Manager, Professional Services in the Professional Services department. We are seeking an experienced Project Manager to join our Professional Services organisation, leading the successful delivery of customer-facing projects. This role is responsible for managing complex engagements from initiation through closure, ensuring projects are delivered on time, within scope, and to a high standard of quality. The ideal candidate will have a strong background in professional services delivery, experience managing cybersecurity-related projects, and a practical understanding of how AI technologies can support service delivery, automation, analytics, and customer outcomes.

What you’ll do (Role Expectations)

  • Lead the end-to-end delivery of Professional Services projects, including planning, execution, governance, risk management, and closure
  • Manage multiple concurrent customer engagements involving cybersecurity implementations, transformations, assessments, or optimisation services
  • Build and maintain detailed project plans, status reporting, RAID logs, resource plans, and stakeholder communications
  • Coordinate cross-functional teams including technical consultants, solution architects, support teams, sales, and customer leadership
  • Drive effective governance through regular steering meetings, status reviews, and executive updates

Who You Are (Success Profile)

  • You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
  • You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
  • You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
  • You are a high-trust collaborator. You are ambitious for
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