Senior Programs and Business Operations Lead, Monthly Stays

The Community You Will Join:

Our team is growing, and we want you to be part of it! You’ll join a collaborative group within Airbnb’s Chief Business Officer organization focused on expanding our Monthly Stays offering. We recruit and develop Airbnb’s global supply of high-quality stays and execute our in-market strategy to drive international growth. By building strong relationships with hosts and helping them optimize their listings and pricing, our team creates lasting host success and facilitates millions of connections between guests and hosts around the world.

The Difference You Will Make:

As a Senior Programs and Business Operations Lead, you will work with the Homes Leadership to develop and execute strategies to grow the success of Airbnb globally. You will also align with Homes Leadership, regional teams and cross functional teams to analyze data and deliver strategic recommendations to drive the Homes business globally. Your attention to detail, organization, ability to multitask, work on multiple priorities and work under pressure will all ensure you succeed.

You should be great at understanding the needs of the airbnb community and defining levers to help them succeed on the platform. You will develop strong relationships and deliver valuable guidance to help them grow within the Airbnb marketplace.

A Typical Day:

• Drive annual strategy & planning process, including determining business upside and resources needed to deliver that
• Build tools and equip teams with the relevant data support to make actionable decisions
• Develop actionable business analysis - enable functional leads to provide consistent information to their teams and stakeholders
• Assist leadership inquiries, providing data-driven insights quickly and accurately by leveraging tools such as SQL, Excel and Tableau
• Manage a handful of analysts to support local and regional partners with insights and decision-making capabilities
• Create materials to communicate strategy and business performance to key stakeholders
• Liaise with functional teams (comms, marketing) to provide business recommendations and inform functional priorities and initiatives
• Assist ongoing projects with progress tracking and measurement capabilities such as performance dashboards
• Work with FP&A and Advanced Analytics to assess business performance (across multiple forums) and deep dive into areas of strength and weakness of the countries
• Incubate / run special projects that can be proven and handed off for scaling

Your Expertise:

• 15+ years experience in strategic roles, consulting, sales leadership or scaling global businesses
• Experience working cross-functionally with product, marketing, sales operations and enablement teams
• Ability to take initiative and deal with uncertainties
• Strong appetite for working with the Airbnb community
• Ability to manage complex projects and multi-task with excellent organizational skills