Senior Program Manager

Role Overview

We are seeking a Senior Program Manager to lead the implementation of an Identity Governance and Administration (IGA) Program within the Global IT Security (GIS) function of our client’s organization. This is a hands-on, strategic role that requires strong program governance, organizational navigation, and agile transformation experience.

You will be responsible for developing and executing a multi-year roadmap for the IGA initiative, transitioning the program from a traditional waterfall model to a more agile, iterative approach using JIRA and real-time reporting tools. You will also manage key stakeholder relationships, report to leadership, and direct supporting project managers.

Key Responsibilities

• Lead the overall planning and execution of the IGA Program within Global IT Security.
• Develop and maintain a comprehensive multi-year program roadmap.
• Set up the appropriate program governance structures, tools, and reporting frameworks.
• Drive agile transformation within the IGA program, including setting up burn-down charts and leveraging JIRA for sprint management and reporting.
• Act as a strategic liaison between cross-functional leadership teams including HR, IT infrastructure, and GIS.
• Oversee and mentor junior project managers supporting the program.
• Escalate issues and risks promptly and proactively mitigate challenges.
• Prepare and deliver high-quality leadership decks and weekly status reports for executive stakeholders.
• Collaborate closely with the Director of GIS IAM to resolve issues, assess program impacts, and update IGA Steering Committee (SteerCo).
• Partner with GBS IT PMO leadership (VP level) to align on program structure and provide updates to executive forums, including MC and MDM.