Senior Program Manager
About the role
About the Role
At Engine, we're transforming business travel — and doing it with unparalleled speed, heart, and hustle. Our most important work is always in motion, and it needs operators who can keep the engine running fast — and fix what's breaking before anyone else notices it's broken.
As a Senior Program Manager, you own team outcomes across a complex initiative. You're highly skilled at what you do, and you bring that specialization to bear on situations that don't come with a manual. You diagnose unusual problems through sophisticated analysis, adapt proven methods when playbooks run out, and communicate with the kind of clarity that earns credibility with peers and senior stakeholders alike.
You'll sit within our centralized Business Operations function — a pool of PGMs deployed where the work is hardest. You drive your work independently, syncing to check quality and alignment rather than waiting for direction. When something is complex or genuinely novel, you engage the right people — not because you need to be told what to do, but because you weigh context carefully and know when a second perspective adds value.
What You'll Do
- Own initiative outcomes end-to-end — and begin taking on responsibility outside your immediate lane when the work demands it.
- Diagnose complex, ambiguous situations using deep knowledge in your area — assessing root cause and resolving a wide range of issues through creative problem-solving.
- Adapt protocol when needed — you apply proven methods in novel situations, not just when the playbook applies.
- Drive work independently, syncing regularly to check quality and alignment — you manage your own pace and escalate with context, not confusion.
- Critically weigh context, data, and tradeoffs to make smart decisions that support team goals — you interpret thoughtfully before you act.
- Communicate with clarity and precision — you adapt your messaging across teams to reduce misalignment and move work forward, and you help teammates navigate uncertainty or conflict with confidence.
- Earn credibility with peers and senior collaborators through consistent, high-quality delivery — your reputation is built on follow-through.
- Identify AI and automation opportunities within your domain — you test, iterate, and build toward repeatable approaches with confidence, distinguishing genuine leverage from marginal improvement.
What We're Looking For
- Deep program management experience with meaningful XFN ownership — you've driven complex initiatives across multip