Mercury
Senior Product Partnerships Manager - Payroll
operationsfull-timeSan Francisco, CA, New York, NY, Portland, OR, or Remote within United States
SALARY
Not listed
WORK TYPE
remote
JOB TYPE
full-time
INDUSTRY
fintech
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About the role
What You Will Do:
- Manage a portfolio of expansion partnerships end-to-end, with particular focus on Mercury’s payroll vendor ecosystem
- Lead vendor selection processes, including evaluating RFPs and making recommendations on best-fit partners for Mercury’s product and business needs
- Structure and lead negotiations, evaluating the economics behind proposed deals, understanding the available levers, and knowing when to push versus compromise
- Sell the impact and value of being a partner to Mercury, while negotiating the best outcomes for Mercury
- Serve as Mercury’s internal expert on the payroll vendor ecosystem — building and maintaining our collective knowledge base
- Proactively identify and respond to partner incidents, integration issues, and escalations — unblocking teams with urgency and sound judgment
- Facilitate productive cross-functional discussions across product, legal, finance, and engineering — driving alignment and unblocking teams
What You Should Bring:
- 8+ years of relevant banking/payroll operations experience and strategic partnerships experience with a track record of leading deals end-to-end, including contract negotiation
- Experience managing or working closely with lending management system providers
- Be a strong partnership leader who enjoys owning complex, high-stakes relationships
- Be an excellent communicator and highly organized project manager, comfortable operating across many stakeholders
- Consistently exercise empathy, especially in highly regulated and constrained environments
- Have a strong product sense and interest in how financial infrastructure enables customer outcomes
- Be an effective negotiator with experience
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