Senior Product Manager – Universal KYC (MetaMask Passport)
About the role
About MetaMask
MetaMask is building a future where users can unlock the full product stack through a single, seamless identity experience, enabling access to all features with trust, safety, and minimal friction.
Today, identity verification is fragmented across several product and onboarding experiences. Users are repeatedly asked to verify themselves across different services, creating unnecessary friction, inconsistent outcomes, and degraded trust.
Universal KYC (UKYC) is a new initiative to solve this problem by creating a single, reusable identity layer across MetaMask. At the centre of this is MetaMask Passport, a product designed to enable users to verify once and unlock multiple experiences across the MetaMask ecosystem.
This role sits at the intersection of platform and product experience. You will define the primitives, standards, and user journeys that make identity verification seamless, privacy-conscious, and globally compliant.
What you’ll do
- Own the vision and roadmap for Universal KYC and MetaMask Passport, defining how a reusable identity layer unlocks the broader MetaMask product stack.
- Build the underlying identity platform, creating scalable verification primitives and standards that can be adopted across products.
- Design a seamless, low-friction KYC experience that reduces time-to-first-transaction while maintaining compliance integrity.
- Drive adoption across MetaMask by partnering closely with internal teams to integrate a consistent identity layer, while balancing privacy, trust, and global regulatory requirements.
- Lead execution end-to-end, aligning cross-functional teams and delivering measurable outcomes.
What we are looking for:
- Proven experience building or scaling identity verification (IDV), KYC, or onboarding products
- Strong background in fintech, ideally with exposure to Web3
- Hands-on experience working with identity verification providers (IDV vendors) such as Sumsub, Veriff, Onfido, Persona, or Stripe Identity
- Familiarity with compliance workflows, including KYC, KYB, and customer due diligence (CDD) processes
- Track record of delivering platform products adopted across multiple teams or services