Senior Product Manager, Toast Now

A day in the life (Responsibilities)

• Own and drive the roadmap for your area of Toast Now, reimagining how restaurant managers engage with Toast on mobile.
• Work closely with engineers and designers to concept, prototype, ship, measure, and iterate on product features.
• Define and deliver outcomes in your product area—owning success metrics and driving product changes that create measurable improvements in customer value and product economics.
• Research and engage deeply with customers—whether through direct conversations, sales interactions, or support calls.
• Operate at both strategic and executional levels, translating vision into detailed product requirements and cross-functional execution plans.
• Champion customer needs internally by building strong relationships across teams, influencing decisions on related initiatives with data and insights.

What you'll need to thrive (Requirements)

• Proven experience as a Product Manager at a Senior level, ideally with mobile product experience.
• Strong analytical mindset with a track record of using data to drive decisions.
• Exceptional ability to build relationships across engineering, design, marketing, and other product teams.
• Ability to operate autonomously, take ownership, and influence decisions across teams working on related initiatives.
• Entrepreneurial mindset—comfortable with ambiguity and capable of turning vision into execution.