Senior Product Manager, Tenant Scale

An overview of this role

As a Senior Product Manager on the Tenant Scale area within Infrastructure Platforms, you’ll help shape how GitLab supports large, complex customers as they grow across departments, projects, and regions. This role focuses on the product choices needed to make tenant data more portable, scalable, and ready for a unified deployment model across GitLab.com, Dedicated, and, over time, Self-Managed. You’ll work on problems that sit at the intersection of product strategy, infrastructure, and customer needs, including how we build a platform to horizontally scale our SaaS architecture, how to enable tenant movement between environments, how isolation and regional requirements are handled, and what needs to be in place to support a more cellular architecture. In your first year, you’ll partner closely with engineering and product peers to define requirements, drive alignment, and help move this work from concept into a deployment model teams can build on.

What you’ll do

• Drive product direction for tenant scale and unified deployment capabilities across GitLab.com, Dedicated, and future deployment models, moving this work from concept into a deployment model teams can build on in your first year.
• Define requirements for our unified deployment platform, including the capabilities needed before tenants can be hosted in a unified deployment unit.
• Partner closely with engineering counterparts and highly technical teams to turn infrastructure constraints and platform needs into clear product direction.
• Collaborate with product peers across the platforms organization, including teams working on GitLab.com and adjacent infrastructure areas.
• Engage with internal and external customers to understand needs related to isolation, regional deployment, compliance, and operational readiness.
• Facilitate tradeoff discussions around scalability, tenant encapsulation, deployment consistency, and platform unification.
• Translate complex technical concepts into product plans, priorities, and documentation that align distributed teams on delivery milestones for tenant portability and platform unification.
• Support a collaborative team model where product managers share ownership.