Senior Product Manager (Risk & Fraud)

Accountabilities:

• • Own and evolve the product roadmap for account management, authentication, authorization, security, fraud prevention, and KYC/KYB capabilities.
  • Lead initiatives covering MFA, reCAPTCHA, OAuth2, SSO, SAML, enterprise identity integrations, role-based access control, subscriptions, entitlements, usage limits, and account security.
  • Define strategies for payment security across checkout, fraud rules, 3-D Secure, and Strong Customer Authentication (SCA).
  • Analyze end-to-end customer journeys, including onboarding, login, account recovery, subscription changes, white-label and gray-label experiences, identifying opportunities to reduce friction while strengthening fraud protection.
  • Define and prioritize product initiatives that balance conversion, fraud exposure, compliance requirements, customer experience, and operational efficiency.
  • Use ROI-driven prioritization and trade-off analysis to optimize business outcomes and take ownership of the financial performance of fraud and security initiatives.
  • Lead product delivery from discovery and problem definition through release and post-launch optimization, establishing measurable success criteria and monitoring performance.
  • Track key metrics including fraud rates, chargeback ratios, dispute win rates, false-positive rates, manual review times, and fraud-related support volumes.
  • Partner closely with engineering, data, finance, risk operations, customer support, logistics, and other cross-functional teams to deliver resilient and compliant product experiences.
  • Manage relationships and integrations with payment service providers, identity providers, and relevant technology partners.
  • Monitor market developments, fraud signals, payment capabilities, SCA/PCI/AML trends, and competitor strategies, translating relevant insights into experiments and roadmap initiatives.
  • Communicate product strategy, priorities, trade-offs, and outcomes clearly across distributed global teams.

  Requirements:

  • 6+ years of experience working in fraud and risk, with hands-on ownership of fraud prevention for transactional, marketplace, payments, eCommerce, or other high-volume products.
  • Strong understanding of fraud patterns and prevention techniques, including account takeover, synthetic and friendly fraud, triangulation, chargebacks, disputes, device and behavioral signals, rules engines, machine-learning models, and evidence workflows.
  • Deep knowledge of authentication and authorization concepts, including MFA, SSO, OAuth2, enterprise identity integrations, and role-based access control.
  • Strong product management experience, including roadmap ownership, problem framing, prioritization, experimentation, and end-to-end product delivery.
  • Highly data-driven approach, with the ability to work confidently with funnels, KPIs, experimentation frameworks, ROI models, and trade-offs between conversion, fraud losses, and operational costs.
  • Demonstrated ability to influence engineering, data, finance, operations, and other stakeholders across distributed international teams.
  • Excellent written and verbal communication skills, with the ability to translate complex risk and technical concepts into clear product decisions.
  • Highly organized, resourceful, pragmatic, and entrepreneurial, with a strong sense of ownership and the ability to operate effectively in a fast-moving environment.
  • Experience with PCI compliance or KYC/KYB workflows is a valuable advantage.
  • Strong commercial awareness and an understanding of how fraud, security, customer experience, and profitability interact.

  Benefits:

  • Competitive salary and an equity package, providing an opportunity to participate in the company's growth.
  • Gym and wellness reimbursement to support physical health and wellbeing.
  • Generous vacation policy that encourages employees to take meaningful time away from work.
  • Duvet Days for additional flexibility when you need a low-key day to recharge.
  • Dedicated Mental Health Days to support wellbeing and personal recovery.
  • Four weeks of Work from Anywhere each year, providing additional flexibility to work from another location.
  • Professional development support to help you build skills and progress toward your career goals.
  • Fully remote working environment with the opportunity to collaborate with a globally distributed team.
  • Exposure to international product, payments, fraud, risk, and eCommerce challenges across multiple markets.