Senior Product Manager, Originations Platform

Who you are

Hometap is seeking a process-oriented and technically fluent Senior Product Manager to drive material value to our Underwriting decision-making and Operations teams. Reporting to the Platform Team’s Head of Product, you'll work cross-functionally to ideate, evaluate, and deliver impactful improvements to our Originations processes and the systems that power them. You are a systems thinker with a pragmatic approach to problem-solving, who appreciates the human factors in technology and process.

What you'll do

• Lead the implementation and ongoing optimization of Hometap's third-party workflow systems, ensuring they're configured, adopted, and continuously improved
• Identify and eliminate process inefficiencies across underwriting and operations workflows, translating pain points into prioritized product opportunities
• Establish yourself as an internal authority on mortgage tech, fintech, and workflow tooling, staying current on vendors, capabilities, and emerging solutions that could improve underwriting speed and quality
• Collaborate with Investment Operations and Engineering to design and deliver integrations that reduce manual effort and operational cost
• Iterate on staff-facing experiences with an empathetic perspective on the day-to-day jobs our staff performs
• Test and scale each delivery with data analysis, A/B testing, phased rollouts, and user research
• Build and maintain dashboards to track KPIs, analyze operational performance, and surface actionable insights regularly
• Communicate process improvement recommendations and ROI to key stakeholders across the organization, including senior leadership
• Advocate for platform-level changes that empower and facilitate testing of new Homeowner experiences

What you bring

• 4+ years of product management experience, preferably with both B2B and B2C exposure; strong preference for fintech, proptech, or mortgage origination experience
• Hands-on familiarity with mortgage origination systems, workflow automation platforms, or related fintech infrastructure
• A demonstrable history of cost-reducing integrations and process improvements with measurable outcomes
• Passion for intuitive, pragmatic user experiences, especially for internal tooling
• Excellent written and verbal communication skills, with the ability to influence cross-functional teams and executive stakeholders
• Experience integrating AI/ML models and automation into production workflow systems, including prompt engineering, API orchestration