Senior Product Manager, Money
About the role
Who we are:
Shape a brighter financial future with us. Together with our members, we're changing the way people think about and interact with personal finance. We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we're at the forefront. We're proud to come to work every day knowing that what we do has a direct impact on people's lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
Job Duties:
Plan, develop, and optimize digital product features related to customer onboarding, application flow, and benefits/promotions experiences for consumer banking products. Define product requirements and success metrics, analyzing conversion and engagement data, and designing and executing experiments to improve application start, onboarding completion, and product adoption. Collaborate with cross-functional teams including engineering, design, marketing, compliance, data, and operations to implement product enhancements, ensure regulatory alignment, and support growth and customer engagement objectives.
Requirements:
- Master's degree in Business Administration, Information Technology or related quantitative discipline and three (3) years of experience in the job offered or related occupation.
- Experience defining product requirements, user stories, and functional specifications for digital consumer products.
- Experience analyzing product performance metrics, user behavior data, and conversion funnel data to inform product decisions.
- Experience designing, executing, and evaluating controlled product experiments to assess feature performance and improve conversion or engagement.
- Experience improving customer onboarding, application flows, or promotions/benefits experiences for digital products.
- Experience working with engineering, design, marketing, and operations teams to plan and deliver product initiatives.
- Experience participating in Agile or iterative product development processes, including backlog prioritization and release planning.
- Experience preparing and presenting product plans, analysis, and results to technical and non-technical stakeholders.
- Experience collaborating with legal, risk, or compliance teams to ensure product features align with applicable policies or regulatory requirements.
- Experience supporting product-led growth initiatives by leveraging product features, user journeys, and experimentation to drive acquisition, activation, or engagement.
- Experience working on digital products within the financial services or financial technology industry.
Compensation and Benefits:
The base pay range for this role is $214,000.00 - $235,400.00 per year, plus standard company benefits. Part time telecommuting is an option. Hybrid work from Sofi office in New York, NY.