Senior Product Manager, Digital Risk Protection Takedowns

Accountabilities

• • Own the vision, strategy, roadmap, priorities, and operating model for digital risk protection takedown capabilities.
  • Evaluate existing workflows, service performance, escalations, and customer pain points, then prioritize improvements that strengthen delivery and outcomes.
  • Identify and prioritize high-impact takedown use cases and translate complex operational requirements into scalable product workflows.
  • Partner with Engineering and AI teams to improve the full takedown lifecycle, including target validation, evidence collection, authorization, submission, monitoring, escalation, verification, and reporting.
  • Determine where automation, AI-assisted workflows, and human review should be incorporated to improve efficiency, accuracy, and scalability.
  • Establish appropriate safeguards around authorization, false positives, liability, policy requirements, and regional differences in collaboration with Legal and external subject-matter experts.
  • Develop and maintain relationships with registrars, hosting providers, platforms, and other disruption partners to improve takedown success rates and execution speed.
  • Establish meaningful performance metrics and use data to evaluate service effectiveness, identify opportunities, and guide product decisions.
  • Partner with Product Marketing, Sales, and Customer Success on product packaging, monetization, adoption, retention, and growth.
  • Align Product, Engineering, Legal, Support, and commercial stakeholders around priorities and execution without relying on a large dedicated organization.
  • Balance immediate operational problem-solving with the development of a scalable long-term product and operating model.
  • Use customer and operational insights to influence broader product strategy, workflows, and business decisions.

  Requirements

  • Demonstrated experience executing, designing, or leading digital takedown services, with meaningful ownership across the takedown lifecycle.
  • Strong understanding of how takedown requirements and execution differ by threat type, provider, platform, geography, evidence standards, and legal or policy basis.
  • Experience with relevant digital risk use cases such as phishing, malicious websites, domain abuse, impersonation, trademark or copyright infringement, social media abuse, or exposed code and data.
  • Proven ability to transform complex, manual operational processes into product strategies, requirements, workflows, and scalable technology solutions.
  • Technical fluency with APIs, automation, integrations, AI-assisted workflows, and human-in-the-loop controls.
  • Strong judgment when evaluating customer impact, false positives, liability, authorization requirements, and situations requiring legal or specialist involvement.
  • Experience collaborating across Product, Engineering, Legal, Support, and commercial teams to drive alignment and execution.
  • Ability to build and maintain relationships with registrars, hosting providers, platforms, or other disruption partners, or demonstrated willingness and ability to develop these relationships.
  • Strong product strategy, prioritization, problem-solving, and analytical capabilities.
  • Hands-on and curious approach, with the ability to address immediate challenges while simultaneously building sustainable long-term solutions.
  • Excellent communication and stakeholder-management skills, with the ability to influence diverse teams and clearly articulate complex requirements.
  • Comfortable operating in an evolving environment with ambiguity, competing priorities, and broad ownership.

  Benefits

  • Base salary range of $152,000–$228,500 USD, depending on role level, location, skills, experience, education, and other relevant factors.
  • Potential eligibility for incentive compensation and equity.
  • Medical, dental, and vision insurance.
  • Life insurance coverage.
  • 401(k) retirement benefits.
  • Opportunity to work on high-impact cybersecurity and digital risk protection challenges at global scale.
  • Collaborative environment with a diverse, internationally distributed workforce.
  • Opportunity to influence product strategy, automation, AI-enabled workflows, and the future of digital risk protection.
  • Commitment to an inclusive workplace that values diverse experiences, backgrounds, and perspectives.
  • Remote work opportunity within the United States.