Senior Product Manager, Consumer (B2C)

Description

Keeper Security is hiring a Senior Product Manager, Consumer (B2C) to lead and grow our consumer product line across web, iOS, Android, desktop and browser extensions. This is a 100% remote position, with an opportunity to work a hybrid schedule for candidates based in the El Dorado Hills, CA metro area.

About Keeper

Keeper Security is one of the fastest-growing cybersecurity software companies that protects thousands of organizations and millions of people in over 150 countries. Keeper is a pioneer of zero-knowledge and zero-trust security built for any IT environment. Its core offering, KeeperPAM®, is an AI-enabled, cloud-native platform that protects all users, devices and infrastructure from cyber attacks.

About the Role

This role will define and drive the vision, strategy and roadmap for Keeper’s consumer product line across web, mobile, desktop and browser extension platforms. The ideal candidate has strong experience building and growing consumer software products, with a deep understanding of user behavior, product-led growth and cross-platform product execution. This role will partner closely with engineering, design and marketing to deliver a cohesive, secure and intuitive experience across every customer touchpoint, while driving adoption, engagement, conversion and long-term customer value.

Responsibilities

• Own the vision, strategy and multi-release roadmap for Keeper’s consumer product line across web, iOS, Android, desktop and browser extensions
• Deliver a consistent, cohesive and intuitive cross-platform experience, ensuring feature parity and a unified customer journey wherever users access Keeper
• Partner closely with marketing to shape positioning, messaging, pricing and packaging, promotions and go-to-market plans for new features and releases
• Drive consumer growth by optimizing acquisition, activation, onboarding, conversion from free to paid, retention and expansion into add-on products
• Manage the full product lifecycle from discovery and planning through development, launch and iteration
• Prioritize and manage the product backlog based on customer value, business impact and technical feasibility, working closely with engineering and design
• Champion the individual and family customer by conducting user research, analyzing behavior and translating insights into prioritized product opportunities
• Define, track and analyze key product and growth metrics, including activation, retention, conversion, engagement and lifetime value, to inform roadmap and investment decisions
• Grow adoption and engagement of consumer add-on products such as BreachWatch, secure file storage and secure messaging
• Coordinate across engineering, design, marketing, support and documentation teams to ensure successful launches and strong customer adoption
• Monitor consumer security trends, competitive dynamics and platform changes across app stores, browsers and operating systems that impact the product
• Advocate for a security-first, privacy-by-design and frictionless user experience across consumer touchpoints