Senior Product Manager

Key Responsibilities

• Work collaboratively with our clients to build and design a broad digital strategy then lead our teams to execute against it.
• Act as the cross-functional product lead of distributed product team members from our delivery centers in the US, LATAM, India, Canada and Romania.
• Work with the engineering leads to manage the overall progress of a project and use of resources, including the initiation of corrective action if required.
• Lead the team to progressively execute against a short-term plan by prioritizing and planning the content and timeline for releases.
• Define product vision, mission, goals, values, and customer segment(s) as the go-to expert for the product.
• Effectively make prioritization trade offs within the confines of product goals.
• Communicate plans, priorities, and status to the client, team members, and internal management as appropriate.
• Measure and improve business and customer value delivered, develop KPIs, monitor progress continuously, and report on milestones and deliverables.
• Maintain a high awareness of industry issues and trends, particularly in regards to accessibility, usability, and emerging technologies, with a view to incorporating these in future projects and staying ahead of the market.

Minimum Qualifications

• At least 4 years of experience in a customer-facing Product Management position
• At least 4 years of consulting experience
• Expertise working with complex digital products, business logic, process, and a variety of clients
• Experience in organizational leadership, including experience working with and influencing teams and executive leads
• A strong track record of problem solving and a “roll up your sleeves” mentality
• Entrepreneurial spirit with the ability to see the bigger picture among the details
• Experience working with global teams a MUST
• Highly culturally aware
• Well versed in User Research; championing users’ needs across the customer experience, facilitating workshops
• Relationship builder. Highly empathetic and collaborative, able to work across senior level stakeholders to drive decisions.
• Practical knowledge and experience in Agile practices and Lean methodologies to build best-of-breed products