Senior Product Designer

Responsibilities

• Define the user experience for our digital product, including the creation of process artifacts such as User Journeys, Interaction patterns, task-flows, sketches, wireframes, and Visual Design
• Take ownership of translating vague or qualitative customer feedback into actionable design hypotheses and workflow improvements
• Proactively seek out friction in the product experience; bring forward design problems before they are assigned to you
• Leverage AI-powered prototyping tools (including Claude, Replit, Figma Make, and similar) to rapidly generate interactive prototypes for fast feedback loops with stakeholders and customers
• Translate AI-assisted prototypes into high-fidelity, developer-ready designs in Figma, ensuring engineers can pick up and implement designs with minimal ambiguity
• Ask the right questions of stakeholders and customers upfront—surface the design inputs that matter and cut through noise to prioritize effectively
• Partner with Product Management and UX Research to identify areas of friction in the mortgage lender workflow and drive design reviews in those areas
• Look for opportunities to solve problems in unique and innovative ways and help maintain visual and brand consistency between all products and platforms
• Build functional prototypes to validate and test your designs

Requirements

• 3–5 years of product design experience, with a portfolio that shows real ownership—not just execution of someone else's vision
• Figma proficiency is required — candidates without strong Figma experience will not be considered; must be able to produce polished, component-consistent, developer-handoff-ready designs
• Hands-on experience using AI tools (e.g., Claude, Figma Make, Replit, or similar) for rapid prototyping; comfortable moving quickly from concept to testable artifact
• A self-starter mentality: you identify problems on your own, form a point of view, and drive toward solutions
• Demonstrated ability to independently interpret ambiguous customer or stakeholder feedback