Senior Product Designer

Accountabilities

• • Own the end-to-end user experience across the platform, from problem discovery and research through ideation, prototyping, validation, implementation, and continuous improvement.
  • Tackle complex and multifaceted user problems by applying a broad range of UX methodologies to explore, prioritize, and refine effective solutions.
  • Create highly polished interfaces with thoughtful decisions around layout, hierarchy, typography, color, interaction, and motion, supported by clear design rationale.
  • Build, maintain, and scale a cohesive design system that supports product growth, consistency, and efficient collaboration across teams.
  • Conduct and apply user research using techniques such as journey mapping, user interviews, Jobs-to-be-Done, personas, assumption testing, and usability testing.
  • Lead user testing and validation activities to challenge assumptions, identify usability issues, and continuously improve the quality of the product experience.
  • Collaborate closely with Product, Engineering, Marketing, and other stakeholders throughout the product development lifecycle, ensuring strong alignment and effective execution.
  • Champion design thinking and continuously improve design processes, practices, and standards across the organization.
  • Mentor colleagues and contribute to training and capability-building initiatives as the design practice evolves.
  • Consider accessibility, scalability, and the needs of different user groups when shaping product experiences and design solutions.

  Requirements

  • 5+ years of professional product design experience, with a portfolio demonstrating end-to-end ownership of complex digital products and user experiences.
  • Strong expertise across UX and UI design, including information architecture, interaction design, visual design, prototyping, and usability validation.
  • Demonstrated experience using diverse user research and validation techniques, including interviews, journey mapping, JTBD, personas, assumption testing, and usability testing.
  • Proven ability to build, maintain, and evolve scalable design systems.
  • Strong systems-thinking mindset and the ability to take broad ownership of a platform's overall user experience.
  • Excellent communication and collaboration skills, with the ability to work effectively across Product, Engineering, Marketing, and other functions.
  • Comfortable working with significant autonomy in a fast-paced environment, making thoughtful decisions quickly and adapting based on new information.
  • Strong problem-solving skills and the ability to translate ambiguous user and business challenges into clear, valuable design solutions.
  • Experience mentoring or informally leading other designers is an asset.
  • Experience with two-sided marketplaces or products serving multiple user groups is an asset.
  • Background in e-commerce, creator platforms, crowdfunding, or the creator economy is an asset.
  • Familiarity with accessibility standards and inclusive design practices is an asset.

  Benefits

  • Salary: CAD $100,000–$120,000 per year, with individual compensation based on skills, experience, and qualifications.
  • Remote flexibility: Work remotely anywhere in Canada and/or access available company hubs.
  • Health coverage: Health and dental benefits from day one.
  • Paid time off: 4 weeks of paid vacation, including paid time off for your birthday.
  • Additional holiday leave: 1 extra week of paid time off during the winter holidays.
  • Retirement support: 1:1 RRSP matching program of up to 3%.
  • Health & wellness: CAD $500 annual pre-tax health and wellness allowance.
  • Home office support: CAD $400 annual pre-tax home office setup allowance.
  • Phone allowance: CAD $65 monthly pre-tax phone allowance.
  • Parental support: Maternity and parental leave top-up program.
  • Professional development: Education assistance program to support ongoing learning and growth.
  • Community and culture: Virtual and in-person social events, plus an annual paid volunteer day.
  • Recognition: Employee referral and tenured rewards programs.
  • Inclusive environment: A commitment to an equitable, respectful, and inclusive workplace, with accommodations available throughout the interview process where needed.