Senior Presales Operations Analyst

Accountabilities:

• • Partner closely with regional and sub-regional Solutions Engineering leaders to understand business priorities, operational challenges, and growth opportunities.
  • Manage and continuously improve regional operating rhythms, including business reviews, performance inspections, planning processes, and recurring operational cadences.
  • Use existing reporting and business intelligence tools to provide leadership with clear visibility into business health, regional performance, trends, and emerging risks.
  • Translate regional data and business insights into actionable recommendations that help leaders determine priorities and make informed decisions.
  • Identify operational friction and simplify workflows, processes, and ways of working to create a more efficient and scalable environment.
  • Partner with GTM Analytics teams to communicate regional reporting requirements and translate field needs into clear requests for improved self-service analytics.
  • Collaborate with GTM Systems teams to improve CRM adoption, data quality, workflows, and tools that support field productivity.
  • Drive regional operational initiatives from initial identification through implementation, ensuring solutions are effectively adopted and scalable across the wider organization.
  • Connect data, systems, processes, field execution, and cross-functional teams to identify opportunities for automation, efficiency improvements, and better operational outcomes.
  • Take ownership beyond individual tasks by developing a clear point of view on business challenges and proactively recommending solutions.

  Requirements

  • 4+ years of experience in Revenue Operations, Sales Operations, Presales Operations, or a comparable go-to-market operations role.
  • Experience directly supporting regional field leadership within Sales, Solutions Engineering, Presales, or a similar customer-facing organization.
  • Strong experience working with CRM platforms such as Salesforce and business intelligence or reporting tools.
  • Solid understanding of data architecture and how data quality, reporting, and systems influence field decision-making.
  • Strong business judgment and analytical capabilities, with the ability to interpret regional performance data and turn insights into practical recommendations.
  • Demonstrated ability to take business needs and translate them into scalable operational solutions that improve efficiency across multiple teams.
  • Strong communication, collaboration, and influencing skills, with the ability to build trust and establish effective partnerships with senior regional stakeholders.
  • Ability to operate effectively in ambiguous, rapidly changing environments while maintaining ownership and a clear point of view.
  • Strong problem-solving skills and a natural ability to identify connections across systems, data, processes, people, and field execution.
  • A continuous-improvement mindset and enthusiasm for scaling operational processes through better data, smarter systems, automation, and AI.
  • Direct experience as a seller or Solutions Engineer is a plus.
  • Experience scaling business processes within a high-growth organization is highly desirable.
  • Experience working cross-functionally with analytics, systems, sales, and presales teams is advantageous.

  Benefits

  • Base salary: $152,000–$209,000 USD annually, depending on location, experience, skills, and other job-related factors.
  • Additional compensation: Eligibility for bonus and equity as part of the overall compensation package.
  • Benefits: Comprehensive employee benefits designed to support health, financial wellbeing, and long-term growth.
  • Healthcare: Access to healthcare benefits, including medical and related coverage.
  • Career development: Opportunity to work at the intersection of GTM operations, analytics, systems, automation, and AI within a rapidly scaling organization.
  • Work environment: A high-growth, collaborative environment that encourages ownership, creative problem-solving, and continuous improvement.
  • Impact: Direct exposure to regional and global leadership, with the opportunity to influence operational strategy and improve the effectiveness of a large Solutions Engineering organization.
  • Work authorization: Candidates must have the legal right to work in the United States without requiring visa sponsorship.