Senior Platform Product Manager

About The Role

At Koalafi, we partner with merchants to offer flexible lease-to-own financing to consumers, helping merchants increase sales while giving customers more ways to pay over time. Every product experience we ship, for consumers, merchants, and internal teams, is built on a shared technical foundation that must be reliable, scalable, and easy to build on.

We're looking for a Senior Platform Product Manager to own those capabilities. In this role, you'll lead the Shared Tech team, a cross-cutting engineering group responsible for the event bus, communications gateway, and key modernization initiatives that other product teams build on. Your work won't always be visible to end users, but it will be felt across every team and product at Koalafi.

This is the right role for a systems-minded product manager who thrives when solving hard platform and infrastructure problems, where shared services, developer experience, data foundations, and reliability must work together at scale. You have enough technical fluency to partner closely with engineers and data teams, and know how to translate organizational needs into clear platform capabilities. You'll align cross-functional stakeholders on a strategy that makes every product team at Koalafi faster and more confident in what they ship.

This individual contributor role reports directly to the Senior Director of Product. You will partner tightly with the Shared Tech Lead and collaborate across every product and engineering team at Koalafi.

What You'll Do

Own and drive the roadmap for the Shared Tech platform

• Lead prioritization and facilitate thoughtful tradeoffs with engineering and product stakeholders, balancing developer velocity, reliability, and long-term platform health
• Align engineering leads and product teams on what platform investments matter most and why
• Lead ongoing discovery with internal engineering teams to surface needs, blockers, and gaps, then translate them into cohesive, reusable platform capabilities

Lead delivery as the embedded product manager for the Shared Tech engineering team

• Partner continuously with engineering to define the what and the why, while empowering the team to determine the how
• Maintain a prioritized backlog with crisp epics and stories, clear acceptance criteria, and measurable outcomes
• Define success metrics and measurement plans

Shape the platform to enable every product team to build faster and more reliably

• Event Bus - own the strategy and roadmap for Koalafi's internal event infrastructure; ensure it is reliable, well-documented, and easy for product teams to adopt and extend
• Communications Gateway - own the platform that routes and delivers consumer and merchant communications across channels; ensure it is scalable, auditable, and supports the needs of product teams without requiring bespoke solutions
• Modernization Priorities - partner with engineering to identify, scope, and sequence the highest-impact investments in platform modernization; create the clarity and alignment needed to execute