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Intercom
Intercom

Senior Partnerships Manager, LATAM

salesfull-timeSan Francisco, California; USA, Remote
SALARY
Not listed
WORK TYPE
remote
JOB TYPE
full-time
INDUSTRY
ai
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About the role

What's the opportunity?

We are seeking a Senior LATAM Partner Manager to join our team. In this role, you will be responsible for developing, managing, and growing relationships with key partners in the Latin American (LATAM) region. The ideal candidate will have a deep understanding of the LATAM market, proven partner management experience, and a strong ability to drive business growth through collaboration with external partners.

As a LATAM Partner Manager, you will work closely with cross-functional teams including Sales, Marketing, Product, and Customer Success to execute strategies that expand our partner ecosystem, drive revenue growth, and improve market presence across LATAM.

What will I be doing?

  • Manage Partner Relationship:
    • Build and maintain strong, long-lasting relationships with existing and potential partners in LATAM.
    • Act as the main point of contact for all partner-related inquiries, fostering trust and open communication.
    • Collaborate with partners to identify new business opportunities and expand existing partnerships.
    • Negotiate, close, and manage partnership agreements that align with business goals.
  • Market Expansion and Partner Acquisition:
    • Identify and recruit new partners across LATAM, focusing on those that align with the company's strategic objectives and pipeline goals.
    • Support the onboarding process of new partners and ensure they have the tools and knowledge needed for success.
    • Develop go-to-market strategies for new partner launches and promotions in the region.
  • Performance Monitoring and Optimization:
    • Track partner performance, including sales targets, growth metrics, and overall contribution to business success.
    • Run weekly forecasts with partners to drive accountability and performance.
    • Analyze market trends and partner performance data to recommend areas for improvement and new opportunities.
    • Implement joint business plans with partners to drive revenue growth, increase market share, and deliver measurable results.
  • Cross-Functional Collaboration:
    • Work with internal teams such as product to provide feedback on PMF in region.
    • Partner closely with sales of opportunity transfer, progress and overall pipeline forecasting and health.
    • Coordinate with marketing to develop co-branded campaigns and materials that support partners and enhance brand visibility.
  • Reporting and Analytics:
    • Provide regular updates on partner performance, KPIs, and sales metrics to senior management.
  • Regional Expertise:
    • Stay current on trends, regulations, and industry
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Senior Partnerships Manager, LATAM at Intercom — Remote