Senior Network Engineer

What You'll Do:

• Manage, monitor, and maintain our network infrastructure, including Starlink, Meraki switches/WAP, Palo Alto firewalls/VPN, AWS VPC, and AWS Transit Gateway
• Serve as a technical architect and consultant to other engineering teams by assisting them with network design and troubleshooting in a microservices & container-based environment (AWS, Kubernetes)
• Work with IT leadership on projects, identify new products & solutions, and research solutions
• Promote good network design practices by emphasizing Secure & compliant implementations, Redundancy/high availability, and Automation
• Mentor and train service desk technicians to help them provide level 1 and 2 support
• Act as the technical escalation point for network issues
• Configure, harden, and patch network devices & services according to security best practices and recommendations
• Monitor security alerts and investigate security incidents
• Maintain technical documentation about the systems you manage
• Communicate with stakeholders by keeping them informed of incident progress, notifying them of upcoming changes, or scheduled downtime
• Participate in on-call support rotation
• Duties will be primarily focused on Network administration, with backup provided to the systems engineering colleagues for Windows and Linux server administration.

What You'll Need:

• 5+ years of experience managing on-prem & cloud network environments
• Experience in network design and troubleshooting in a cloud-based microservices environment (AWS, Kubernetes)
• Expert-level knowledge of enterprise network protocols & platforms such as IPSec, VPN, DNS, SNMP, OSPF, BGP, AWS VPC, Security Groups, peering, and routing
• Deep understanding of cloud and virtualization technologies and how they impact network performance and design
• Ability to manage an integrated cloud-based (AWS) and physical office-based infrastructure
• Strong understanding of network security requirements & best practices, and ability to analyze & respond to security incidents
• Hands-on experience with network monitoring and troubleshooting tools, including Wireshark, tcpdump, Fiddler, PRTG, Nagios, NewRelic, Grafana, Thousandeyes, Foxpass, and nmap
• Mid-level Windows and Linux server administration capabilities
• Experience writing and documenting detailed project proposals
• Experience working with vendors to solve issues, discuss roadmaps, and implement improvements
• Ability to adapt and solve problems in a fast-paced environment
• Strong interpersonal & communication skills, and ability to work effectively in a team.