Senior Manager, Solutions Architecture - Growth

Summary

The Senior Manager, Solutions Architecture leads a team of Scale and Enterprise Solutions Architects within Temporal’s Growth organization. This leader is responsible for building, coaching, and scaling a high-performing pre-sales technical team that helps prospects and customers evaluate the suitability of their applications for Temporal’s platform, understand the technical advantages of our cloud service, and expand adoption in production environments. Temporal Cloud is what this team is selling, and the right leader will ensure every engagement clearly articulates its value.

The ideal candidate combines deep technical credibility with a proven track record of leading solutions-oriented teams in open-source or developer-infrastructure companies. They bring intellectual curiosity, process discipline, and a strategic mindset to sales engagements—knowing where to focus, how to prioritize, and when to go deep on technical discovery.

What You’ll Do

Team Leadership & Development

• Recruit, hire, onboard, and develop a team of Solutions Architects supporting Scale and Enterprise accounts.
• Establish clear performance expectations, coaching rhythms, and career development paths for direct reports.
• Foster a culture of curiosity, technical excellence, and customer obsession across the team.
• Drive consistent execution through defined processes for technical discovery, proof-of-value engagements, and deal support.

Sales Strategy & Process

• Partner closely with Sales leadership and Account Executives to build and execute comprehensive account strategies.
• Ensure the team conducts thorough, high-quality technical discovery to identify the right use cases and champion the right solutions.
• Prioritize team resources against the highest-impact opportunities, balancing pipeline coverage with deal quality.
• Bring rigor and repeatability to the pre-sales process—from qualification through technical win—while adapting to each customer’s unique context.
• Serve as an escalation point and strategic advisor on complex, high-value engagements.

Technical Leadership

• Guide the team in positioning Temporal against competing technologies and architectural patterns with clarity and credibility.
• Ensure Solutions Architects can educate customers on both the technical benefits and the limitations of Temporal’s platform and cloud service.
• Maintain a hands-on understanding of Temporal’s product, staying close to product roadmap and engineering developments.
• Act as a voice of the customer back into Product, Engineering, and Marketing organizations.

Cross-Functional Collaboration

• Work closely with Customer Success, Professional Services, and Developer Relations to ensure seamless post-sale transitions and ongoing expansion.