Senior Manager, Revenue Operations & Analytics
About the role
VGS is the world's leader in payment tokenization. Large banks, aspiring fintechs, and growing merchants embed our universal token vault into their technology stack to manage the complexities of payment data tokenization across processors and networks, open banking, card issuance, omnichannel loyalty, PCI compliance, payment orchestration, and more. We empower our clients and partners by tokenizing sensitive payment data, limiting compliance scope, and consolidating payments to unlock revenue and business opportunities. VGS provides processor-agnostic tokenization solutions via secure universal token vaults, iframes, mobile SDKs, tokenization proxies, APIs, and data orchestration tooling to support payment acceptance, card issuance, PII and bank account tokenization, and other payments value-added services. Some of the use cases we enable include multi-processor Network Tokenization, Account Updater, payment orchestration, secure settlement file processing, 3DS, and Risk provider connectivity. As the Senior Manager of Revenue Operations & Business Insights, you will be the engine under the hood of our GTM organization. You will own the end-to-end integrity of our GTM, business, and revenue data. From the moment an event is captured in our pipeline to the final KPI on our Internal & External Dashboards. You aren’t just building dashboards; you are ensuring the "source of truth" is actually true.
What you will be doing at VGS (Responsibilities)...
1. Revenue Intelligence & Reporting (The "What")
Own and maintain the tracking of company, client, and product metrics and KPIs.
Leverage AI to build out business and client performance and insights from the VGS data.
Run daily billable usage analysis to proactively flag revenue anomalies before they become billing disputes.
Translate complex data sets into actionable narratives for the leadership team.
Partner with our Data Engineers to manage and optimize the flow of data through Fivetran, Salesforce, and Sigma.
Act as the bridge to Engineering: Translate business requirements into technical specs and navigate data backfills or pipeline failures without losing context.
Directly manage Salesforce hygiene and the implementation of outbound/growth tools like Clay.ai.
Investigate the "weeds": Troubleshoot and investigate line item analysis to resolve client issues or provide additional insights.
Own the billing feedback loop: Flag overages, advise Account Managers on contested invoices, and ensure our billing logic matches our legal commitments
2. Data & Systems Architecture (The "How")
3. Commercial Forensic Operations (The "Why")
What we are looking for from you (Requirements)...
5+ years in RevOps, Sales Ops, or Data Analytics
Expert Level: Salesforce (Admin preferred) and Sigma (or similar BI like Looker/Tableau).
Experience with Data pipelines is a massive plus. You are comfortable writing SQL and investigating data pipelines, even if you aren't a full-time dev.
Experience with billing and usage based models
You enjoy being the person who links Sales, Finance, and Engineering.
You have the confidence to "hold the line" on a billing dispute because you’ve done the data legwork to prove your case.
You believe a visualization is only as good as the SQL behind it. You look for context and "data smell" before hitting 'refresh'.
Data Driven You are curious, wanting to understand the underlying drivers to the data story.