Senior Manager, Partner Programs & Strategy

Role Summary

Diligent is seeking a Senior Manager, Partner Programs & Strategy to architect, launch, and continuously improve a global partner program that turns partner motions into scalable operating mechanisms, enabling partners to drive revenue, adoption, and customer impact across the ecosystem.

This role is for someone who thrives on building structured, data-driven programs and translating strategy into operational execution, with a hands-on approach to partner program design, governance, and performance management.

Key Responsibilities

• Design and run end-to-end partner program frameworks across Advisory, Resale, MSP, AWS Marketplace, and Technology Alliances
• Manage onboarding, enablement, certification, governance, incentives, and deal registration
• Define partner KPIs, build performance dashboards, and deliver executive reporting across pipeline, bookings, revenue attribution, and forecast
• Work cross-functionally with Sales, Marketing, Legal, Product, Finance, and Revenue Operations to ensure alignment
• Ensure alignment across Salesforce and PRM systems, partner data models, and attribution rules
• Support the full partner lifecycle, including onboarding and contract management
• Use insights to continuously optimize program performance and partner ROI