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Senior Manager, Network Operations
operationsfull-timeRemote, USA
SALARY
Not listed
WORK TYPE
remote
JOB TYPE
full-time
INDUSTRY
fintech
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About the role
The Impact You’ll Have
Leadership & Team Management
- Shape the careers of a talented team of network and software engineers by creating an environment where technical excellence and operational mastery go hand in hand
- Build a high-performance culture where automation, reliability, and continuous improvement aren't just goals — they're the standard
- Drive talent strategy through performance management, career development planning, and bringing exceptional people into the organization
- Serve as a connective force across security, platform, and infrastructure teams, turning siloed expertise into unified outcomes
Infrastructure Modernization & Strategy
- Lead a pivotal transformation — moving Marqeta's infrastructure from physical data centers to a cloud-native network architecture that scales with the business
- Champion automation by leveraging Terraform and infrastructure-as-code practices, meaningfully reducing manual operations and accelerating delivery
- Own the strategic roadmap for right-sizing our physical POP footprint without ever compromising service reliability
- Design network solutions that are as secure as they are scalable, directly enabling Marqeta's growth and evolving business needs
Technical Operations & Hands-On Engineering
- Stay sharp at the hardware level — bringing hands-on expertise with Cisco switches, Palo Alto firewalls, and data center infrastructure to every decision you make
- Architect and optimize AWS cloud networking (VPCs, Transit Gateways, Direct Connect, and beyond), setting the foundation for a resilient cloud presence
- Protect 99.999% uptime through proactive monitoring, sharp incident response, and a relentless commitment to optimization
- Be the expert others turn to when complex network issues arise — leading troubleshooting across both cloud and on-premises environments
Corporate Network Management
- Take full ownership of Marqeta's corporate network infrastructure, from our Oakland HQ to every remote office location
- Oversee the Cisco Meraki platform — wireless access points, security appliances, and network management — ensuring everything just works
- Deliver secure, reliable Wi-Fi access across all corporate locations, setting the connectivity bar for a distributed workforce
- Own ISP relationships and circuit management, ensuring our HQ and office locations always have the bandwidth and redundancy they need
- Partner with the security team to implement and uphold corporate network security policies that protect the business without slowing it down
- Remove friction for our hybrid workforce — ensuring seamless, consistent connectivity whether employees are on-site or remote
- Plan ahead, managing corporate network capacity so infrastructure never becomes a bottleneck as Marqeta grows
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