Senior Manager, Global Strategic Orchestration – Commercial IT

Accountabilities:

• • Serve as a strategic advisor to Commercial IT leadership, helping shape enterprise technology strategy, priorities, investment decisions, and transformation opportunities.
  • Partner with commercial business leaders to translate strategic priorities into integrated technology roadmaps and coordinated execution plans.
  • Orchestrate a global Commercial Technology portfolio spanning CRM, CMS, marketing technology, omnichannel capabilities, content lifecycle, analytics, AI, and emerging technologies.
  • Align priorities, funding, timelines, resources, dependencies, and cross-functional roadmaps to maximize enterprise value and maintain strategic coherence.
  • Identify and proactively manage portfolio-level risks, resource constraints, interdependencies, and opportunities across multiple strategic initiatives.
  • Coordinate execution between capability leaders, architects, delivery teams, business stakeholders, and external system integration partners.
  • Facilitate enterprise-level decision-making, remove organizational barriers, and ensure strategic programs remain aligned with business objectives through implementation and adoption.
  • Establish consistent portfolio governance practices, including steering committees, executive reporting, RAID management, RACI models, escalation processes, and standardized delivery methodologies.
  • Develop and implement a value realization framework that defines expected business outcomes and tracks performance before, during, and after technology investments.
  • Establish KPIs covering adoption, productivity, customer experience, operational efficiency, financial value, and organizational maturity.
  • Prepare executive-level portfolio, financial, performance, and strategic planning reports to support prioritization and informed decision-making.
  • Recommend optimization opportunities and future investment priorities based on measurable business outcomes and portfolio performance.
  • Promote a long-term Commercial Technology vision that balances innovation, scalability, governance, execution discipline, and business value.

  Requirements

  • 10+ years of experience in Commercial IT, enterprise technology, strategic portfolio management, digital transformation, or comparable technology leadership roles.
  • Strong experience partnering with commercial business functions, ideally with knowledge of pharmaceutical sales and marketing, omnichannel engagement, content and campaign operations, field enablement, analytics, and related commercial capabilities.
  • Demonstrated success leading enterprise-scale transformation initiatives involving multiple business and technology organizations.
  • Proven ability to influence executive stakeholders and lead strategic governance without having direct ownership of delivery teams or individual technology platforms.
  • Strong experience managing complex portfolios with significant cross-program dependencies, competing priorities, and organizational complexity.
  • Strong understanding of pharmaceutical commercial technology ecosystems and the capabilities supporting sales, marketing, customer engagement, content operations, analytics, and omnichannel experiences.
  • Knowledge of enterprise architecture, technology operating models, governance frameworks, portfolio management, and business case development.
  • Experience defining KPIs, value realization frameworks, executive dashboards, strategic planning materials, and performance reporting.
  • Exceptional executive communication, facilitation, presentation, and stakeholder management skills.
  • Strategic thinker who can translate enterprise-level vision into coordinated, measurable execution.
  • Highly collaborative and comfortable influencing across global, matrixed organizations and diverse stakeholder groups.
  • Results-oriented approach with strong ownership, accountability, judgment, and the ability to navigate ambiguity.
  • Comfortable working across multiple time zones and supporting global stakeholders.
  • United States remote position, with Eastern Time Zone availability preferred.
  • Willingness and flexibility to collaborate with international teams as business needs require.

  Benefits

  • Salary range of $95,000–$193,000, with exact compensation determined by factors such as skills, experience, and location.
  • Competitive benefits and compensation package.
  • Fully remote work opportunity within the United States.
  • Opportunity to work on global, enterprise-scale commercial technology transformation initiatives.
  • Exposure to senior executive stakeholders and strategic decision-making.
  • An inclusive and collaborative environment where diverse experiences, perspectives, and skills are valued.
  • Opportunity to contribute to technology initiatives that support improved healthcare access and outcomes.
  • Flexibility to collaborate with global teams across multiple time zones.