Senior Manager, Fraud and AML

ABOUT ROCKET MONEY 🔮

Rocket Money's mission is to meaningfully improve people's financial prosperity. We've helped millions of people save money, and now we're focused on helping them grow their money through personalized, automated financial products.

As we scale our member base and product portfolio, fraud and AML risk are among our most consequential problems to solve. We're looking for a senior, hands-on leader to own them end-to-end.

ABOUT THE ROLE 🤹‍♀️

The Senior Manager, Fraud and AML will own fraud and AML strategy and execution end-to-end across Rocket Money's Financial Products — starting with FBO savings and high-yield savings now and additional products on the horizon. This is a build-from-the-ground-up role — our first dedicated fraud and AML hire. You'll define how we detect, prevent, and respond to fraud and money laundering risk as the portfolio scales, and serve as our AML Compliance Officer, with support from our legal team and our parent company's legal, AML, and compliance teams. You'll report to the VP, Financial Products & Partnerships.

You'll own the analytical case behind every guardrail and stay deep in the detail and data — monitoring portfolio performance, investigating anomalies, and translating what you see into action. You'll work closely with product, engineering, operations, data, finance, legal, and our banking and brokerage partners.

If you've done first-line-of-defense fraud and AML work, love quantifying trade-offs between loss and member experience, and want to build the fraud and AML function for financial products that impact millions of people, this role is for you.

WHAT YOU'LL DO 🛠️

Own Fraud Prevention & Detection 🛡️

• Lead fraud and AML strategy and set the long-term direction across Financial Products, shaping how we detect, prevent, and respond to risk as the business grows
• Track emerging fraud and money laundering threats, attack patterns, and industry best practices, and bring that perspective into our strategy and roadmap

Quantify and Defend the Guardrails 📊

• Quantify fraud loss, AML risk exposure, and program health on an ongoing basis — translating data into clear loss targets, thresholds, and recommendations
• Investigate anomalies and flag emerging fraud and AML risks before they become losses or compliance findings

Build the Fraud & AML Foundation 🚀

• Design and continuously refine fraud and AML policies and mitigations
• Own and scale fraud and AML operations across savings products, and lay the foundation for our future investments product
• Lead fraud and AML incident response — root cause, what we change, and how we prevent recurrence
• Craft clear, concise documentation — policies, procedures, decision proposals, and incident write-ups

Serve as AML Compliance Officer 🧭

• Serve as Rocket Money's AML Compliance Officer for bank partnership products, with support from our legal team and our parent company's legal, AML, and compliance teams
• Own and improve our BSA and AML program — day-to-day BSA/AML compliance, risk assessments, training, and SAR referrals — leveraging parent-company and cross-functional expertise
• Ensure ongoing compliance with the Bank Secrecy Act (BSA) and related regulations
• Lead annual independent testing and bank partner audits

Partner & Cross-Functional Management 🤝

• Serve as the primary fraud and AML point of contact with our bank and brokerage partners
• Partner with product, engineering, operations, data, finance, and legal to develop and refine risk controls and align on shared metrics, definitions, and trade-offs