Senior Manager, Clinical Data Operations & Integration

Accountabilities:

• • Lead, coach, and develop managers and data operations professionals responsible for client data onboarding and implementation delivery.
  • Oversee medium- to large-scale healthcare data implementation programs across multiple clients, products, and concurrent initiatives.
  • Drive successful onboarding and ongoing support of clinical, financial, patient, provider, and revenue cycle data into enterprise data platforms.
  • Partner with client IT, interoperability, integration, and clinical informatics teams to ensure accurate data ingestion, mapping, validation, monitoring, and issue resolution.
  • Lead implementations involving healthcare interoperability standards and formats, including HL7, FHIR, ADT, ORM, ORU, DFT, X12, CCD, and C-CDA.
  • Establish scalable implementation best practices, governance frameworks, operating metrics, and delivery processes.
  • Serve as a senior escalation point for complex integration, implementation, data quality, and client delivery challenges.
  • Collaborate with Product, Engineering, Client Services, and Operations to resolve implementation challenges and improve the overall client experience.
  • Identify opportunities to improve operational efficiency, scalability, data quality, and implementation outcomes through process optimization and technology.
  • Strengthen implementation methodologies and operational processes to support growth across clients and products.
  • Build trusted relationships with internal and external stakeholders and influence strategic decisions across complex programs.
  • Monitor delivery performance and proactively identify risks, dependencies, and opportunities across concurrent implementation initiatives.
  • Promote a culture of accountability, continuous improvement, collaboration, and high-quality client delivery.

  Requirements:

  • Bachelor’s degree or equivalent combination of education and professional experience.
  • 8+ years of experience in healthcare data, healthcare technology, analytics, interoperability, revenue cycle, or related healthcare operations.
  • 8+ years of experience in client-facing roles supporting internal or external customers and stakeholders.
  • At least 3 years of experience leading, coaching, and developing high-performing teams.
  • Strong knowledge of healthcare interoperability and clinical data exchange standards, including HL7, FHIR, CCD/C-CDA, X12, and related integration technologies.
  • Demonstrated experience working across clinical, patient, provider, financial, and healthcare revenue cycle data domains.
  • Hands-on knowledge of SQL, data validation, ETL/ELT processes, data integration, and cloud-based data platforms.
  • Proven ability to manage complex implementation programs involving multiple clients, products, teams, and stakeholders.
  • Strong understanding of healthcare data ecosystems and the challenges associated with integrating data from disparate systems.
  • Excellent communication and presentation skills, with the ability to engage effectively with technical, operational, clinical, and executive stakeholders.
  • Strong leadership, organizational, analytical, and problem-solving capabilities.
  • Demonstrated ability to navigate ambiguity, prioritize effectively, and drive results across multiple concurrent initiatives.
  • Experience leading healthcare data implementation or interoperability programs is preferred.
  • Experience partnering directly with clinical informatics, health system IT, or interoperability teams is a plus.
  • Familiarity with healthcare analytics, AI-enabled healthcare platforms, or enterprise healthcare software is advantageous.
  • Project or program management experience supporting large-scale healthcare technology deployments is preferred.

  Benefits:

  • Base salary range of $150,075–$248,837.87 per year, depending on location, experience, skills, education, and role level.
  • Eligibility to participate in an annual bonus plan with a target of 10%.
  • Competitive comprehensive benefits package.
  • Opportunity to work remotely from within the United States.
  • Exposure to complex healthcare data, interoperability, analytics, AI, and revenue cycle technology.
  • Opportunity to lead and develop high-performing teams in a growing healthcare technology environment.
  • Cross-functional collaboration with healthcare providers, IT teams, clinical informatics professionals, product teams, engineers, and operations leaders.
  • Opportunities for continuous learning, professional development, and career growth.
  • Meaningful opportunity to improve healthcare operations, patient experiences, and provider performance through better use of data and technology.
  • Collaborative environment that encourages innovation, bold thinking, and continuous improvement.
  • Opportunity to contribute to initiatives that create measurable impact for healthcare organizations and the communities they serve.