Senior Machine Learning Engineer, Personalization, Magenta

About the Role

The Personalization team makes deciding what to play next easier and more enjoyable for every listener. Join us and you'll keep millions of users listening by making great recommendations to each and every one of them. You'll work at the core of conversational AI capabilities that let users interact with Spotify in natural language.

What You'll Do

• Design and ship production-grade machine learning systems powering conversational and agentic AI experiences
• Build systems that interpret user intent, manage context across multi-turn interactions, and handle ambiguity reliably at scale
• Develop and evolve agentic workflows including memory, context management, and multi-step tool orchestration
• Create evaluation frameworks, including LLM-as-judge pipelines, to measure quality and guide iteration
• Partner closely with product, engineering, and design to deliver seamless, user-facing experiences
• Balance experimentation with production rigor, ensuring performance, latency, and reliability