Senior Learning Experience Engineer

What you'll do:

Learning Experience Design

• Design impactful learning experiences: Apply adult learning theory and instructional design best practices to create modern, microlearning-based content that drives a sustained behavioral change.
• Translate complex knowledge: Convert complex technical product information into clear, actionable enablement experiences.
• Develop scalable programs: Build and manage onboarding and continuous learning programs across GTM Sales and Technical internal sales teams.
• Curate content libraries: Maintain scalable assets including playbooks, certifications, videos, and assessments.
• Advocate for the learner: Ensure every learning touchpoint is relevant, engaging, and accessible.
• Collaborate across teams: Partner with Product, Marketing, and Sales, and Sales leaders to identify capability gaps and deliver tailored enablement solutions.
• Measure effectiveness: Use performance data and learner feedback to refine programs for continuous improvement.

AI-Enhanced Enablement Engineer

• Analyze workflows: Identify repetitive, manual, or inefficient workflows within enablement and GTM operations that can be optimized with AI and automation.
• Implement AI tools: Deploy knowledge assistants, chatbots, personalization features, and automated reporting to enhance learning and operational efficiency.
• Streamline processes: Build automation workflows and integrations across CRM, LMS, and collaboration platforms.
• Partner with IT and Ops: Align automation initiatives with governance, data integrity, and security requirements.
• Innovate continuously: Monitor emerging AI and learning technologies, applying them to improve enablement outcomes.

What you'll need to have:

• Bachelor’s degree with 3-5 years of experience in Learning Experience Design or Sales Enablement content development with a proven track record of building impactful programs.
• Technical proficiency with AI/automation tools (e.g., Python, APIs, Zapier, Workato, LLM-based assistants) and ability to prototype and deploy solutions.
• Demonstrated experience designing product enablement or technical learning content
• Experience with publishing and tracking content within a CMS/LMS
• Advanced in Google Suite (Slides, Docs, Forms, and Sheets)
• Excellent written and verbal communication skills, with strong attention to detail, design, and copy quality.
• Growth mindset with a passion for innovation, experimentation, and continuous improvement.
• Ability to manage multiple concurrent projects to ensure on time delivery and quality
• Ability to adjust to multiple demands, shifting priorities, ambiguity, and rapid change
• Ability to initiate and build relationships with people in an open, friendly, and accepting manner

Extra great if you have:

• Experience with AI and automation tools in a learning or enablement context.
• Familiarity with CRM and LMS platforms.
• Strong analytical and problem-solving skills.