Senior IT Systems Engineer

About Pantheon

Pantheon brings together exceptional builders who take ownership, drive meaningful impact, and shape what's next for the web. We power more than 300,000 websites globally for organizations including Google, Princeton, Salesloft, Clorox, and the United Nations. Every day, thousands of developers and marketers use our WebOps platform to build, iterate, and scale WordPress, Drupal, and Next.js sites that reach billions of people worldwide. As an employer, we operate with the same philosophy that drives our product: foundation and freedom. Pantheon is a vibrant, remote-forward team of experts who care deeply about their craft and results. Here, you take ownership of work that matters, contribute alongside exceptional people, and see the impact you create.

The Role

As a Senior IT Systems Engineer, you are curious, poised, persistent, logical, clever, and possess a love for technology. You are not only an expert systems engineer and integrator, but an effective communicator and key stakeholder in enterprise-wide projects and objectives. You will leverage your technical skills to administrate, design, implement, and manage Pantheon's enterprise IT infrastructure with a meaningful focus on identity and access management across our cloud platforms and development tooling.

The ideal candidate is resourceful, articulate, and energized by working across teams to deliver high-quality solutions to complex problems. You bring a security-first mindset, thrive in fast-paced SaaS environments, and take real ownership over the systems you build and maintain.

What You Need to Succeed

• Architect and build enterprise IT systems that scale with a fast-growing global company
• Partner with cross-functional teams to untangle complex business problems and deliver technology solutions that actually move the needle
• Be the connective tissue between IT, Enterprise Systems, and business stakeholders at every level of the organization
• Automate the tedious stuff — deploy workflows using Workato, or Okta Workflows that save time and reduce human error
• Be the technical lifeline for the IT support team when things get gnarly
• Own and evolve the policies and procedures that keep our systems secure and compliant
• Lead Pantheon's identity governance program across GCP, AWS, and GitHub Enterprise — building Okta-driven provisioning workflows, enforcing least-privilege access, and establishing departmental access baselines that actually reflect how we work
• Evaluate our current IAM landscape and chart the path forward — deciding where Okta integrates with, runs alongside, or replaces existing infrastructure-as-code workflows
• Close the loop on compliance — ensuring audit trails are complete and that what we document matches what's actually running in production

What You Bring to the Table

• 8+ years of IT systems engineering experience or related field in a fast-paced SaaS startup environment
• Experience integrating multiple business-critical systems
• Project leadership experience — skilled in organizing and prioritizing competing priorities and complexities using agile methodologies
• Advanced knowledge and experience leveraging Okta for identity and access management, including SSO/SAML/SCIM integrations and Okta Workflows
• Hands-on experience with GCP IAM (Cloud Identity), AWS IAM (including IAM Identity Center and federated access), and GitHub Enterprise administration
• Familiarity with infrastructure-as-code tools